Hi, has anybody faced this issue of not being able to open a mp4 video in photoshop? It seems to be progressing all the way right up to the end where it says reading video format and shows the progress wheel, but nothing happens. I have been able to read mp4s as soon as 2 days ago, no issues, but suddenly today this happens. I can open the video file using media player, and there's no issue either. Where is the first place I should look/ or first thing I could do to try to troubleshoot this? Thanks!
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