Thank you Rameez Khan. Eager to have a solution. ... View more

Hi Rameez Khan​, I'm just checking in regarding what the engineer had to say. Thanks, Aaron https://forums.adobe.com/people/Rameez+Khan  wrote Thanks for providing the screen recording and the files, Aaron. I tested it on my Windows 10 machine but it worked fine without any issue. That said, I've sent it to an engineer for review. I appreciate your willingness to work on this together. -Rameez ... View more

Hi Rameez Khan​ Here's a link to a test project that produces the error every time for me. I included a screen recording of the bug in action as well as my system specs. I'm using sample footage from this Adobe tutorial: Stabilize and track 360/VR footage with VR Comp Editor | Dropbox - unable to acquire rendered frame.zip Thanks, Aaron ... View more

Hi Kevin, I am using the footage from the adobe tutorial: Stabilize and track 360/VR footage with VR Comp Editor | I converted the non-stabilized footage to ProRes 422, imported and created a 3D Edit, Apply AE 3D Camera Tracker, and am still getting "unable to acquire rendered frame." ... View more

bsined​ At this point, I actually am now taking your approach with support in order to cut out 50 unrelated questions about my own footage being the issue. I downloaded the footage from https://helpx.adobe.com/after-effects/how-to/stabilize-track-360-footage.html and am using it with support. I had a long support call last night with a tech who remoted in and verified the issue using these files. Based on the responses from him, I get the impression that this isn't on Adobe's radar at all. I am supposed to receive a call from a senior tech today. I will promote this thread to every support person I can. My support case number is: ADB-6830840-P0B4 if any of you want to refer support to it for your own needs. I'm so frustrated with the situation that I'm starting to look at other 3D Camera Trackers for 360 footage, but I really don't want to shell out any more money at the moment for a basic feature that I'm already paying for. Will update this thread as I go. ... View more

I spoke too soon. My first track in 2018 went smoothly, but since then, I can get analysis to finish but solve hangs indefinitely. Camera tracking for 360 footage is broken for me at this point. zeno_more​: Could you explain your method a bit more or point me in the right direction? Thanks. ... View more

I can confirm. I'm getting the error while tracking 360 footage in AE 2019. Downgraded to AE 2018, and it works again.  Any updates? ... View more