That seems to have done the trick, If I could remember how to jump ALL the hoops to simply upload a file I would put the logs up. I would like to say something if I can Thank you all for your help the install seemed to go seamless however I hold all my criticism at the hurdles I had to go through just to do this. I cannot for a second think that all the security is necessary in signing up just to get a simple question answered. Most people would have given up - and now it does penalise you because I know you want the logs to see how it went, but I cannot quite remember the procedure and as the designer of this system has not followed any logic in how it looks from the point of view of a causal user, ie from where I am I cannot see a single reference to uploading a log file, yes picture or video! (I guess you don't consider these a danger?) but no reference to how, where or why, I know you have to go to another website of yours where you have erected a high security environment to secure the file until such a time as it can be deemed non hostile to the surrounding system - but!!!!!!!!!!!!!!!! with the NSA loosing their tools like they do is there any real point? Help 10 out of 10 - Access to help 1 out of 10 Overall - never use again if I can help it! - nope one last check to see if I had missed something turned up nothing, I guess 38 years in computing isn't enough experience! Thanks Again! ... View more

ok So I managed to get as far as Step 5 - it wouldn't allow me to paste a copy of the FlashIntal64.log to the desktop - it stated I needed Administrators permissions even though I have admin access with the user account I was using, no matter I activated my secret admin account and logged in. It still stated I needed Administrators access............starting to sound like the problem I have had since purchasing this laptop, namely the installing application not having correct permissions to write files in the place its trying to install them. Exactly the same issue I was having with my University DVD. Still I think I got 50% of the required info so If this is useful its at the end of this post.. >>>>>>>>>>>>>>>>>>>>>>>>>> UPDATE <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<,, When I uploaded the FlashInstall32.log file, I though I might as well try the 64 log direct from the system folder and I think it did it, it looked like it went through the correct process so try these files, the index to what is what is FlashInstall32.log = FlashInstall32.log FlashInstall.log = FlashInstall64.log Shared Files - Acrobat.com ... View more

Required Please, Into which folders does Flash install? I want to try to change the permissions before commencing installation. This was how I cured the other failed installations which turned out to be a permission problems 'for some reason' - I'm intending to zap the destination folders with my 'Take Ownership' secret weapon - I've often found a subtle mix of psychology and extreme violence works wonders! ... View more

hmmmm, yes I have had numerous problems over the years with this Win 7 64 bit surrounding installation of software - I forgot..... Whenever I got to the bottom of the issue it ALWAYS turned out to be a permission problem, the installation file didn't have the correct permissions to write to the folder so yes this may have some merit,. My problem with this issue even drove me to download a piece of software that works through the desktop  right context menu called 'Take Ownership' which changes any file/folders permissions over to whomever is logged in. I use it VERY sparingly but it did get me through a Computing degree and their hopelessly outdated DVD software. Hmmmmmm me thinking if this could be the issue? I wouldn't have suspected it because it never did this for flash  before BUT if Firefox have dropped their support for (NPAPI) architecture then this could be the reason permissions have changed with this particular installation..... Yes, me thunked on this and me thinks yer may have a point. - I'll go thunk some more and maybe bash this keyboard and Ill even come back here if Im successful! You've sent me off down another hole, lets hope this one has no rabbits living in it!!!!! ... View more

I tried so many angles with this, but there is a reason I asked regarding Netbeans. See if I think hard about the actual events then maybe it will help, see I was programming at the time and the error if I remember correctly changed. Ok this is how I think it went, I was programming java using Netbeans and at that time writing some code for contacting a server - all was going well. Then I get a notice about needing to update Firefox. This I permit and re-boot Firefox. All this with Netbeans open. Then I notice Flash aint working, ok so nothing new there update Firefox, flash update usually follows only this time when I ran the upddate it said it couldn't connect to the server! I tried a few things to try to quickly remedy the situation and gave up as I was only really interested in a video while I coded. When I returned to the Coding I had a few connection problems with the code, I hadn't quite built all the error coding in so I was perplexed and restarted the lot. This solved the Netbeans issue so I ignored everything till a few days later, When I tried to install flash this time the error had changed, now it was downloading but couldn't install. I then read somewhere Firefox had disabled a whole load of plugins for security reasons and I went off down a Rabbit hole of instructions.......till I realised this has nothing to do with Firefox! If I cannot install on its own then this issue has now changed! I have tried everything - I cannot un-install as its already uninstalled. I downloaded the uninstall utility just in case, no good, Ive reset my connection, tried a new IP, re-booted till Im sick of it! installed Shockwave no difference and repeated the above as the hidden System Administrator with no luck! -- now Im stuck! Phil ... View more

Windows 7 64bt (up to date) Firefox 53.0.3 (32-bit) flash latest No ability to edit a post after posting? Is it 1998? ... View more