Hello Anand, Thank you for the tips, especially for this nice ftp link, but unfortunately, the software still does not work. I uninstalled the software and made sure it was fully uninstalled with Adobe Cleaner. Then, I installed Adobe DC, but it didn't work - it stills refuses to open any file. Funny thing is: after that, I downloaded and installed older versions from 11 to 9, and still none of them worked! Each time, I uninstalled the version, "re-uninstalled" it using the cleaner and rebooted the computer, but still, none of these 3 older versions worked. I stopped testing after version 9 failed because I concluded that none of the other older versions will work either. I cannot attach a screenshot of the error because this is not, erm, a "screenshootable error". The software simply refuses to open, no matter how many times I reboot the computer or install/reinstall it. Not sure if it helps, but this started a few months ago, when I did a selective restart to detect what was wrong with my Starcraft II game. It was after this selective restart that my Reader stopped working in the way I described. Any help please? I think you know how incredibly annoying it is to open PDF files with a browser or even with Word. Regards, Michel
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