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georgep820942
New Here
georgep820942
New Here
Activity
‎Jul 05, 2017
11:04 AM
Thanks! E 10 is now installed and seems to be working fine. I'll let you know if I encounter any problems.
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‎Jul 05, 2017
11:02 AM
Success!! Elements 10 has now successfully installed. A quick poke around the neighborhood and seems (knock on wood) to be doing fine. Thank you so much for your help! I realize Elements 15 is a whole issue unto itself, but if E 10 is happy, I'm happy. P.S. I panicked and bought a copy of E 15 at approximately the same time you were contacting me the first time. Maybe one day I'll try again to install it. But E 10 is fine for me.
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‎Jul 05, 2017
10:29 AM
Sorry again, but I really cannot figure out how to contact your Support Engineers. Excuse me -- I'm going to go beat my head against a wall for awhile.
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‎Jul 05, 2017
10:24 AM
I am so sorry. I tried to download Elements 15 (for the 9th time) according to your instructions and again, it got all the way through installation and I got the "Adobe Application Manager quit unexpectedly" message. I have taken screen shots of the code listing (it won't let me do a simple copy and paste). If you like I will send them to you. Also, I tried to download Elements 10 again. It bailed out again at the end, but at least I got further than I had before. If I understand your instructions, I just need to go try again -- it may have been too soon. Finally, I clicked the link in your reference to the support engineers. It kicked me out the first time, and then when I got back in I could not figure out where I was supposed to click to connect. If I may make a suggestion, that page really needs to be clarified. I will try again to get through. George
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‎Jul 05, 2017
08:26 AM
Thanks hatstead. dhananjay has requested contact info from me, so I hope we'll get this thing underway soon. Re. putting version 10 on the new iMac -- I understand no guarantees, but it ran successfully and without a burp for five years on my MacBook Pro, using the latest versions of OS X, as they were released. When the Pro died, it was running the same version of OS X that is now on the iMac. So let's please all keep our fingers crossed. I like Elements version 10 way better than any of the later versions. IMHO It's more straightforward and just makes better sense.
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‎Jul 05, 2017
08:05 AM
Thanks Dhananjay. I have sent the information you requested in another message. Is it safe to assume that georgep820942 is my Adobe email address?
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‎Jul 05, 2017
07:49 AM
I bought Photoshop Elements 15 the other day, and attempted to install it on my new iMac. Eight attempted installations have been unsuccessful. I printed a copy of Adobe's troubleshooting guide and followed all instructions. No joy. The installation makes it completely to the end, and then I get a window saying, "Adobe Application Manager quit unexpectedly." followed by a long string of code diagnosing the problem. I assume that the ball has been batted to Apple's court after each attempt, but they have made no response or offered any explanation. Any assistance will be greatly appreciated.
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‎Jul 01, 2017
08:19 AM
I have two dead computers, one PC, one Mac, both loaded with Elements 10 -- the most important software on my boat. I bought a new Mac and can't load Elements 10 on it because the old computers still take up both activation slots. I have the serial number for Elements 10 and simply want to move forward from here. Please help. Please. Please.
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