traceyw85805840
New Here
traceyw85805840
New Here
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‎Jun 12, 2018
11:45 AM
Thank you the last post you shared fixed it, just a whole day lost. So frustrating!
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‎Jun 12, 2018
09:35 AM
Michel, thank you I did read some of the earlier questions, and quite a few of them said some one form Adobe took control of their computer and corrected the issue, can you do that for me?
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‎Jun 12, 2018
07:25 AM
Windows up date was just installed on my computer , now when I try and open images I get an error "cannot complete request, due to parsing jpg data. I am so busy today and already have lost an hour of my day.
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‎Sep 19, 2017
02:45 PM
I run Elements 15 (just purchased) on Windows 10, it will not allow me to leave the crop tool at a custom size, for many photos I have to reset after every photo. In fact the custom option disappears. In Photoshop elements the custom button would be there I would set a size and then it would stay that way until I changed it. I find this so frustrating. I did post here before but couldn't find my original post. I tried all that was suggested but nothing worked.
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‎Sep 09, 2017
06:41 AM
Thanks for that tip, I was so excited, i thought I knew it had to be just some little thing like that, I reset everything and it worked for two pictures then jumped back to the original setting it was before I set them. I tried it a few times just to make sure, every time only two pictures before it reverted back to the original settings.
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‎Sep 08, 2017
04:02 PM
Hi Jeff, I work in expert mode, and Windows 10. I had Photoshop elements 12 before I purchased this PE 15, and I am still having to use it as it lets me set the crop size, and do as many photos as I want in that size. To have to rest the size after every photo is a complete pain in the you know what!
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‎Sep 08, 2017
06:10 AM
I have recently just downloaded Elements 15, there are many features that I like, BUT I HATE THE CROP TOOL. I use this tool all the time, and in other versions I could set a custom setting at 8 inches by 12 inches and edit as many pictures as I want at that size, and until I changed the size it would stay the same. Elements 15 will not do that, it resets the size of the image after each picture. It is driving my crazy, it is so time consuming to have to rest it for every picture. I called support they told me to use the perspective tool, that makes me dizzy! There has to be a way I can set a crop of 8inches by 12 inches at 400 dpi, and have it stay that way until I change it. Please help!
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