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MichaelMill81
New Here
MichaelMill81
New Here
Activity
‎Oct 11, 2017
10:04 PM
I havent been able to get on the new PC for a while. It hasnt felt quite as urgent since we replaced that plugin that increased the encoding time by hours. But there has been a strange development. My wife was recently encoding a video and using the computer while it was encoding. I think she was transferring files to an external hard drive while using the internet. The computer froze up on her while encoding and a hard reset was performed. She had to start the encoding over again because it hadnt finished, and when she did she told me the CPU was being fully utilized now. I checked and every core was being fully used. In a previous post I had checked and half of them werent. 7 were barely being used at all and a few more just werent being used fully. We got our hopes up, but further testing showed that the encoding time wasnt actually increased. So I dont know what thats all about... I thought it was strange though.
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‎Oct 05, 2017
02:28 PM
Well we made some form of progress yesterday. Turns out one of the major culprits was a plugin my wife uses when she edits videos. We knew it was the reason hours were being added to encoding time, because one of the various things we did while trying to figure out why encoding time didnt change with the new machine was to take a project and see how long it took to encode without using that plugin - on both the old and new computer. The time went down by hours, but still took the same amount of time to encode on either machine. She ended up finding a new plugin, and it cut the time down to basically how long it took to encode without the old plug in there at all. The GPU basically handles it like its not even there, I guess. So, thats good, times were cut down by hours, but at the same time its clearly taking "way" longer than it should be taking to encode videos as it takes just as long as the old machine. DavidROfficer6198​'s advice is that its Windows 10 not fully utilizing the CPU, and using Windows 7 may help that. I still have to try that because I need to put a DVD drive in the new computer. I didnt bother buying one with it because we never seem to use them. I dont doubt that suggestion, but Ive had people telling me that theyre using Windows 10 and are getting better times than me, so I dont know what to make of that. Plus my wife isnt too keen on moving back to Windows 7, but is willing to if that actually makes enough of a difference. Other than the Windows 10/Windows 7 theory, I have yet to figure out why this particular PC isnt encoding any better than the old PC. So, I have to ask... and I know Im reaching here, because its kind of the point that Ive gotten to, is there any chance that maybe my CPU is "malfunctioning" in some way without any signs? The PC runs fine and I havent encountered any errors at all that would lead me to believe something might be wrong, but I thought it might be worth asking if its possible. I considered exchanging the CPU just for the hell of it to see what would happen. But, like I said, I know its kind of just reaching.
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‎Oct 03, 2017
01:00 PM
That's really strange though, because I've had other people telling me they're using Windows 10 as well and they get far better times than I do. I mean I suppose it wouldn't hurt to try installing Windows 7 just to see what happens. I do have a copy of it sitting on a shelf already.
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‎Oct 02, 2017
08:08 PM
When I open resource monitor and choose the CPU tab, it shows 20 CPUs on the right side, if thats what you meant (this is where my inexperience starts showing). Of the 20, about half show a constant 80-100%, 7 show around 20%, 1 jumps a bit between about 20-30% and theres a few that jump around pretty drastically.
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‎Oct 02, 2017
05:19 PM
Oh, my wife just told me she already does disable Kaspersky when she uses Premiere. But she uses the computer for other things too, so if using it for anything other than video is whats killing it, then that probably wouldnt make much of a difference. When I can get on it though, Ill disable as much as I can and see what happens.
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‎Oct 02, 2017
05:14 PM
I want to say I took that Speccy snapshot after I had done a few things, so it wasnt after a fresh restart and stuff, but Ill jump on there when I can and check that out. Looks like I accidentally looked at *background* processes when asked how many were running. Theres a video encoding so I cant get on the PC and mess with it right now. But would processes running really affect it THAT much?? You would know better than me, but it seems crazy to me that a PC like that one couldnt handle some processes running and export a video at the same time without completely choking up like that. I mean, it hardly seems worth the money that was spent on it if that's the case.
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‎Oct 01, 2017
04:59 PM
I moved the media cache to the 2nd drive and CUDA is selected. And the format is H.264. I dont know if going to Windows 7 is really going to be an option though. But even so, whether or not Windows 7 is better, with all things being equal, shouldn't there be a noticeable difference between the 2 machines just right off the bat? Thats whats killing me. I know there are ways to squeeze out *extra* performance, but it seems like there should have been an improvement just going from the old PC to the new.
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‎Oct 01, 2017
03:28 PM
I ran out and got a 2nd drive - Samsung 850 EVO 250GB - to see if it would help, and it hasnt made any difference. I put all the source material on the 2nd drive and I exported it to the main drive, and its the same. Should the disks be showing fast read/write speeds in Task Manager? Because I had it open while exporting and they arent showing much activity at all. The C drive, where the project was being exported to, was barely passing 200 KB/s write speed. I tried seeing what happened if I had everything on the C drive, like I was doing before, and the most it seemed to show was 1 MB/s.
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‎Sep 30, 2017
07:32 PM
Just noticed I totally forgot to answer the other stuff you asked... Before I opened Premiere, right after a restart, there were 30 background processes. While running the H.264 test, the CPU usage hovered around 95% - but around 65% for the MPEG2-DVD test. The GPU load was all over the place for the H.264 test - but stayed around 98% for the MPEG2-DVD test.
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‎Sep 30, 2017
06:38 PM
So I just submitted the results and the system snapshot. I had already finished before I saw your last reply... Indexing is on, but I do have all the startup programs disabled, I don't think I have Aura on the computer but I turned off the LEDs in the BIOS (it was the closest thing I could think of), I did the PPBM immediately after a restart and didn't open anything else before, or during, the tests.
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‎Sep 29, 2017
10:40 PM
Thanks for the reply! I will run PPBM tomorrow and get the results back to you. My wife has been editing on the PC all day so I haven't had a chance to sit down with it and really try anything, and there's a video encoding right now that's going to take 8 hours. As far as the SSD, I dropped that one in there because its was all I was really familiar with. I didn't know what M.2 was until I bought all the parts and started putting all this stuff together. I'm not computer illiterate or anything, but I'm not really in touch with everything like I once was either. But since we've been trying to figure out why the encoding hasn't been improved at all, I've been reading about better ways to run your system for video editing (like having the second drive for project files and media), but the thing is, those are just ways to make it run BETTER, right? I figured once we figure out what the problem is now, I could help her squeeze more performance out of it later, but when you say the SSD is the bottleneck, do you mean its the reason we're seeing the performance we're seeing, or are you saying it could be set up a lot more efficiently than it is? Because I'm aware that I'm far from an expert on these matters, so I could very well be wrong in assuming this, but I really thought we would see some kind of noticeable improvement going from the old system to this new one, even if she is using the one SSD.
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‎Sep 27, 2017
07:36 PM
My wife edits a lot of videos for her work. For the last couple years or so she has been using an off the shelf HP Envy Phoenix desktop - Intel i7-4770 CPU (4 cores) 16GBs RAM NVIDIA GeForce GT 640 SanDisk 480GB SSD Drive (Cant remember the exact one). When she would encode a video it would max out the CPU to 100% and use around half the RAM. A 10 minute video would take around 2+ hours to encode. She recently had me build her a PC in hopes that it would reduce encoding times - Intel i9-7900x CPU (10 cores) Corsair 32GB DDR4 (2x16) NVIDIA GeForce GTX 1080 Ti 11GB Samsung 850 EVO 1TB SSD ASUS PRIME X299-A Motherboard When she tries to encode a 10 minute video now, not only does it not take less time, it actually seems to take more... She used a video project she knew took 2 hours to encode on the old PC, encoded it on the new PC, and it still said it would take 2 hours. After a couple hours of internet searches and checking settings to try and figure out why it didn't seem to be improving the encoding time, we decided to leave the video to encode for a while to see what would happen. We went and watched TV for a couple of hours, came back, and it still said 2+ hours remaining even though the video had progressed to around half completed... so apparently it at least doubled the encoding time that her old desktop would take. We're both very confused. We've done searches, messed with settings, made sure all drivers are up to date, and tried old versions of Premiere (in the past, an update caused encoding times to go way up) but nothing has made a difference. The settings are set for CUDA accelerated. Ive tried doing a clean install of the GPU drivers, Ive updated the motherboard BIOS, Ive messed with various BIOS settings for the CPU (all things Ive had people tell me to try just to see what happens) and nothing. I ran a benchmark test of the PC because someone told me there may be something wrong somewhere, and the results seemed good to me (not that I really know what Im looking at). A 10 minute video is still taking well over 2 hours to encode. The CPU is a little more than half used, RAM is a little less than half. At one point she started a completely new project and didnt put any kind of effects or anything in it, and the encoding time was the same on the new and old computer. The old computer actually seemed to be a few minutes faster. We both expected far better results out of this new PC, and needless to say shes very disappointed. So what am I missing here? Thanks. [Moderator note: moved to best forum]
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