About eleanorj57181908

eleanorj57181908 · ‎Jul 25, 2022

I have had a similar experience. We had some of our data files backed up into the Adobe cloud storage that comes with our two accounts. Since the 'migration' I can't see or access any of it. The support call person doesn't have access either.] Being an Adobe customer is almost as good as a ransomware attack! Thank god we mainly use Dropbox.

eleanorj57181908 · ‎Aug 15, 2019

Thanks Jane. No, I was starting Indesign by double-clicking on the .indd file in Windows explorer. For some reason that causes it to load up an earlier version of Indesign, not the one that sstarts from the CC menu.

eleanorj57181908 · ‎Aug 15, 2019

I have the latest update for Indesign installed, and can start it from the CC panel and load up a file. However, double clicking on the file in Windows explorer starts an earlier version of Indesign (which must still be installed) and then complains that the file was created in a later one. Is there any way of uninstalling the older version, and just keeping the newest one? Thanks.

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About eleanorj57181908

Re: Unable to see the migrated asset in any of the...

Re: Indesign keeps starting an older version

Indesign keeps starting an older version