Hello Steve, Thanks for your quick response! I am running a brand new Dell XPS 13, the 8th generation Intel i7 chipset on Windows 10. I have 16GB DDR3 RAM, with 256GB PCIe Solid State Drive. I have not encountered any blue screen crashes while running other software, i.e. Microsoft Office, Final Draft etc. but only occurs when I try to load the Premiere Elements application. Is there something that can be done? Maybe re-download the upgrade patch and re-installing? (the link that was sent to my email has also now been rendered invalid - an error prompts when I got re-directed)... Not too sure if it helps, but I wouldn't mind topping up to buy the full client file if this helps to solve the problem, stemming from the possible error during the upgrade process. Looking forward to your feedback! Thanks!
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