HI, new to the forum and newbie in many ways to Adobe (and a computer novice). Several years ago I paid to get the pdf reader/converter on my work computer; it was fine for a year and then when I had to renew the licence I couldn't use the program again... it just didn't work I am still having the payment taken from my credit card, but I don't know why I cant use the Adobe pdf reader/converter, and I don't know who to ask. I have a credit card statement that says that I have paid for the licence again - but when I logged in to my account on-line - it says it expired 41 days ago. Any advice please? Also - do I have to log into this forum to see the replies - or do I get an email link?
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