I also have the problem not having audio in Adobe Premiere Elements 2018 from mts-files from my JVC-camera on my Win7 PC. I checked the mts-files and they don't have AC3 (Dolby) format, but stereo (2 channels) format. Still no audio. When importing same files in Magix Video DeLuxe 2015 program, other format files like MP4 are oke. I have not such problems in in Windows Media Player or other videoprograms. Previously (till a few moths ago) I worked with Premiere Pro CC and also Premiere Pro CS6 and everything worked just fine. But because these products as CC subscription became too expensive for me I bought Premiere Elements 2018. I visited fora, knowledge bases but I cannot find any solution. This product seems not to work properly. My guess is that this is not a windows or codec issue on my PC, but a very serious bug in Premiere Elements 2018 that Adobe should fix A.S.A.P. If anyone knows the solution, I'd be happy to hear.
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