After doing what bmatlockdesign_prof ​said just once, I no longer have the issue. I have quit Acrobat and then opened individual PDF's, moved them from one monitor to another, all with no issues now. Thanks!!!! ... View more

I am on a corporate network and don’t have permission to install anything — other than approved software. Can I recommend that in a future upgrade you include the ability to generate log files from within the software, or as part of Creative Cloud. I would then be more than willing/ keen to help. Regards, Geoff ... View more

Renaming the folder didn't work for me I had to delete that folder and then run the CC App installer. This fixed it for me. Regards, Geoff To solve this bug I had to take the following steps Delete this folder: /Applications/Utilities/Adobe Sync Download and install Adobe CC App It recreates the Sync folder and forces the CC App to update the Sync Version ... View more

I have the same issue, tried all advice in this post so far ... View more

Mine isn't the latest version, and I have the same problem. How do I get it / force it to update? I just reinstalled CC app but the sync version didnt change. Connected to a WFIF network that is not my work corporate network. ... View more