Not taking the time now.. I will take more time later to send a another example. Robert ... View more

Thanks. I have rebooted a number of times. I am working, so not taking the time to clip another video.. It is NOT just youtube, it is anything. Out of time right now. I am hopeful you can help; but, assumed when I started I would need to go to a computer repair shop.  My guess is this is a 5 minute fix.  Something was "tripped" (in layman terms) when I tried to install a video cropping application.  That is my guess. of the issue. I tried to deleted it.. and videos have not played since then. Robert ... View more

When I right click I get options, just nothing regarding HTML5. Does Adobe offer to do remote sessions.  We may go back and forth in this chat a long time. My sense is, if your team could just navigate my computer, you will see what is either not accepted, turned on, or if when I tried an video app a few weeks ago it did something. Again, my other PC (another similar Dell) is working just find... Edge, Windows, etc. Robert ... View more

Ok, I have the problem with any video. let me pull another. Back on the YouTube example.  Do I right click or left click.... I clicked all over the display trying to mimic your note:  right-clicking on the video displays the HTML5 video context-menu, not the Flash Player context-menu: ..... and I can't get the HTML video context-menu. Also, I have never had to click on You Tube videos like that before .. they have just played.  And it plays on my other machine.  No if not a Flash issue, then let me get another example. More later. Robert ... View more

Maria, Thank you for your response.  Let me share the items you have requested. 1.  Direct Link to a video that exhibit the behavior. That could be any video.  No videos are playing (well videos in GIFs still play and I did have one "short video" from I think an Instagram post play).  In any case, here is an example from YouTube, this would be a music video: Halsey - Alone ft. Big Sean, Stefflon Don - YouTube 2.  When you click on Lean more what happens. I get a Help pop-up.  Let me screen shot it in two windows as it scrolls.  Here is the first screen capture: Here is the continuation of that capture: I did restart the browser and computer.  I check to be sure my browser was latest version.  I did not restart my router or shift to Chrome.  I am optimistic within Edge this is fine.  On my other PC with Edge and the Windows update, videos show fine. Let me know if I need to share more. Thanks, Robert ... View more