About alexandram43621023

alexandram43621023 · ‎Jul 20, 2018

I'll just go ahead and do that. Thanks

alexandram43621023 · ‎Jul 19, 2018

Hi, Here is the info: After Effects version: CC 2015 OS Version: macOS High Sierra Version 10.13.5 Thanks

alexandram43621023 · ‎Jul 19, 2018

Thanks for your response Yes, the scene appears red, which was not like that before. If I try to click and drag an image into the scene, the composition window remains red, however the image file is correctly imported and shows in the timeline. The composition background color is actually set to black at the moment. And yes, AE is up to date. After Effects version: CC 2015 OS Version: macOS High Sierra Version 10.13.5 Graphics card: AMD Radeon R9 M370X 2048 MB Thank u

alexandram43621023 · ‎Jul 14, 2018

Hi, I made a mac update not so long ago. And now I can't use After Effects anymore. I get a strange red screen (please see screenshot below) and if I drag an image into the scene, I can't see it. I read online that it's a bug, after doing a mac update. And apparently, it can be fixed with Adobe updates. So I went into 'Help', 'Updates', but it does not offer an update for After Effects. I did already clear the caches. So how do I fix this? I would appreciate any help, I really need to use After Effects

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About alexandram43621023

Re: Adobe After Effects: Strange red screen. Can't...

Re: Adobe After Effects: Strange red screen. Can't...

Re: Adobe After Effects: Strange red screen. Can't...

Adobe After Effects: Strange red screen. Can't use...