Not successful, and very frustrated. Have completely removed both Acrobat DC Pro and Acrobat Pro XI. However, the Adobe instructions to reinstall Acrobat Pro XI ask for a serial number.... which I don't have and, of course, can't access since the program has been wiped from my computer. How am I supposed to get my old serial number? This is holding up client projects!! On 2016-07-06 20:17, YatharthS wrote: GETTING MESSAGE TO BUY ACROBAT PRO DC WHEN I ALREADY HAVE XI created by YatharthS in Installing, Updating, & Subscribing to Acrobat - View the full discussion ... View more

Frustrating, since I CANNOT ACCESS MY ACROBAT XI.... since it consistently shows the message about upgrading to Pro DC!I am using Windows 7 on a PC... again, I can't see what version it is because all I see is the $@#!! message!! I've used the trial version of DC, but don't like it as well as XI. I don't need to have everything on a cloud. I simply need to be able to access my pdf's easily and utilize the XI Tools. Nothing more. Help! S.Kenney (Is this a case where I need to delete my XI and re-install it? (But...of course, I can't see my serial number, etc.) On 2016-07-03 16:26, YatharthS wrote: GETTING MESSAGE TO BUY ACROBAT PRO DC WHEN I ALREADY HAVE XI created by YatharthS in Installing, Updating, & Subscribing to Acrobat - View the full discussion ... View more