Hi - I recently changed jobs, but kept the same laptop, and as such have a new login for Creative Cloud. Everything's working fine, other than the fact that I get the "could not enable sync" message with: "Creative Cloud needs to rename your folder "Creative Cloud Files" to enable syncing. Please close any open documents or restart your machine and try again" I have tried restarting, no difference. I noticed that in my user folder there's a new folder created at each time I retry this process, and that that folder (and the main creative cloud folder in there) have my old work email address affixed to the front of the folder name. It's no big deal at the moment, as I'm currently only using it on this laptop, but will be using another computer soon as well. One more thing - clicking the "Creative Cloud Files" folder within windows explorer gives a "location is not available" error as well, so I can't currently get in there. I had moved any files I was worried about before I created my new account, so I'm not worried about losing anything from my old account. Thanks again John
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