Hi Bhavna, I've tried for hours to get the Reader Process Monitor (AcroMonitor) application to work without any success. I've tried multiple machines, Windows 10 & Windows 7, at different locations & networks. In all cases, when I press "Start" on AcroMonitor it asks if I want to "download Procmon and Run it". I click "yes" and AcroMonitor displays "Downloading and launching Process Monitor", then it just freezes indefinitely. So it looks like I can't help you with the Process Monitor tool. Ultimately, I was just going to point it to the URL that I specified in my above response, so you should be able to do it from your side. Orlando
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