Dan & All: So sorry for the confusion, but there was a misunderstanding regarding the fix... We've fixed a bug we had where the NON-proportional case -- i.e. Options bar Lock OFF, or Lock ON and holding Shift -- was not snapping properly to guides, grid, layers, etc. This was a regression from previous functionality, and should be fixed in the current release. Unfortunately, the proportional case behavior -- i.e. Lock on, or Lock off and holding Shift -- is still the same. A note on this that you won't like... According to the code, this was actually the way Transform was originally designed, way back in the day. The proportional case NEVER snapped. So this is not technically a bug, but rather an old design choice That being said, we know you all dislike the lack of snapping in the proportional transform case. We have a ticket on the books right now -- an enhancement request -- to get the proportional case snapping. I know no one out there particularly cares, but it's not as easy as it should be, and we have a ton of work on the pile right now. I can't guarantee when we'll get to it. But we absolutely hear you. Huge apologies for the confusion here. Thanks (hopefully) for your understanding. -Eric Floch Photoshop Senior Quality Engineer ... View more

Lukasz & Jaroslav: So sorry you're running into this. We do already have a bug on this behavior and we're going to be looking into it, though I don't have any concrete information for you right now. Thanks for raising this issue. -Eric FlochPhotoshop Quality Engineering ... View more

Folks: Thanks for your feedback. We feel your frustration and we're working to try to fix everything we can, as quickly as we can. We ARE aware of the issue with the Maintain Aspect Ratio button. It IS a bug, we've been aware of it for some time, and unfortunately it's much harder to fix than you might think. Rest assured, we're going to fix it as soon as we can. In the meantime, please hang in there. Depending on the layer type you're transforming, the Shift key WILL work to flip the default transform method (proportional vs. non-proportional). Turning off Proportional Transform via the gestalt control -- see Hannah's post above -- is another way to go if you get too frustrated. -Eric Floch ... View more

Folks: We do have a bug on this behavior and we're going to look into it. Thank you for your feedback! Eric Floch Photoshop Quality Engineer ... View more

graphicshampeng... We actually fixed two separate issues in this area for the 19.1.1 release we just put out -- one of which seemed to be causing the majority of crashes reported on this thread. Unfortunately, you may be experiencing a separate issue. So sorry you're running into this. Let's try to track it down... Here's what I would love, if it works for you... 1. Do you have a test file you could send me where it's easy to reproduce the problem? 2. Alternately, explicit, detailed steps -- i.e. 1. Launch PS. New Doc. 2. Open Image Size dialog and change the following settings... like that -- can really help us reproduce the problem here. Any help is most appreciated. You can reach me at efloch@adobe.com. Eric Floch Photoshop Quality Engineer ... View more

Folks: I just wanted to follow up with you all... We've reproduced the Pen tool crashes you're experiencing here. We have two different fixes that we've been testing for days. They will be coming in our next update. I'm not at liberty to tell you when exactly that will be, but please bear with us. Relief is coming, sooner rather than later. Please believe me when I say that we feel your pain and we're working hard to fix everything we possibly can. The reality is that Photoshop is an immensely complicated application, and sometimes things break, despite our best efforts. In this particular case, the addition of a single line of code (out of MILLIONS) in an attempt to fix a DIFFERENT bug caused the crashes you've been seeing. If you haven't already gone back to Photoshop 19.0, a relatively simple workaround in Photoshop 19.1 is to NOT close your paths and shapes using the Enter key. If you close the path manually, you should be okay. In all my testing here, that has never been a problem for me. So, to sum up... Please be patient for just a little while longer. Fixes are on the way. Thanks for all your feedback on this thread. It's really made a difference. Eric Floch Photoshop Quality Engineer ... View more

Okay, we've got it now! I have a reproducible case for what you guys are seeing, separate from the Precise Cursor issues with Magnetic Lasso and the magnetic option with Freeform Pen tool. So sorry it took so long, but we're on it. Our developers are looking at it as we speak. Thanks for all your persistence and your excellent information. I'll let you all know as soon as I know more. Eric Floch Photoshop Quality Engineer ... View more

Yes, the Magnetic Lasso tool crash was one we knew about, and that's what we have the fix for. It seems to also address the Pen tool crashes -- I can get the crashes with Joe's steps above so long as I have Caps Lock ON, but NOT after installing the fix we have for Magnetic Lasso. Another permutation (seemingly) of the same issue was that I was able to crash Photoshop with the Freeform Pen tool and the Magnetic option checked ON. This crash is also gone with the fix we have. But everything I'm talking about had to do with turning ON Caps Lock to activate the Precise Cursor. Hmmm, I was feeling so sure we had cracked it. Please keep chiming in if you're seeing crashes without Precise Cursor. I'll keep poking around. Thanks. Eric Floch Photoshop Quality Engineer ... View more

Thanks so much for your reply. So, if I'm understanding your post, you're not seeing any crashes? Is that correct? If not, that's great. Just in terms of troubleshooting this... There are actually two reasons I don't think any of this has to do with a particular version of Windows, but rather with US... 1. People on this thread have been seeing the problem on Win 7 as well as Win 10. 2. They didn't start seeing the problem until they installed Photoshop 19.1. And unfortunately, in some cases, it seems the crashing started immediately with our update. And our update almost certainly wasn't absolutely coincident with a Windows system update in all these cases. If my logic is incorrect, we can certainly discuss. Note that I'm not arguing that Windows isn't ALSO having a problem causing apps to crash/malfunction. I just believe that our investigation indicates that these particular crashes are OUR problem (which we're going to fix). Thanks so much. Eric Floch Photoshop Quality Engineering ... View more

Folks: So I was finally able to reproduce the crash in house, via Joe's steps above, with ONE additional step. These crashes seem to be at least tangentially related to another bug we've been working on -- which one of the posters actually mentioned above -- a crash with the magnetic lasso tool. The operative factor with both bugs seems to be having Precise Cursor turned ON. So let me ask you all... Are you all working with Precise Cursor turned ON -- either via Preferences (Prefs > Cursors > Precise setting for Painting and/or Other Cursors) or by simply keeping Caps Lock ON -- so the cursor appears as a crosshair? This was the factor that got me crashing. Shame on me for not thinking of it earlier, but there you go. I would assume, given that many of you are working with paths and shapes on a very regular basis, that it's probably the case for all of you that you have this turned on. If so, good news... We know what the problem is, we have a solid fix that should be coming out in a future release of Photoshop, and there's an easy workaround -- simply turn Precise Cursor OFF -- either via Preferences or by setting Caps Lock to OFF. If Precise Cursor is essential to your workflow, you should certainly go back to/continue to use Photoshop 19.0 for the time being (to go back to a previous version, please see the steps I posted in the thread above). If you're NOT using Precise Cursor, please speak up and let me know on this thread. If there's something else going on here, we definitely want to figure out what's going on. But for me, that was absolutely the trigger cause of the crashes I was able to reproduce. WIthout Precise Cursor/Caps Lock ON, I could work all day with paths and shapes without crashing. Thanks so much for all of your help. Please do let me know if you turn off Precise Cursor and are still crashing. Eric Floch Photoshop Quality Engineer ... View more

Folks: Thank you, thank you, thank you for all your crash logs. We're still trying to reproduce this crash in house, and several of our engineers are working on diagnosing the problem. Thanks for your patience as we try to sort this out. Eric Floch Photoshop Quality Engineer ... View more

Allan: Hey, so we're still digging around on this one. I still haven't been able to repro the crash, but we've got some more eyes on it now. Quick question for you... Do you still have that crash log? The one you posted a bit of in the initial post on this thread? If so, it would be really helpful for us. You can email it to me at efloch@adobe.com. Thanks for any help. Eric Floch Photoshop Quality Engineer ... View more

Joe & Allan: That's great info. Thanks. Sounds like no one here is running into this issue on Mac, though. Is this correct? If it's Windows only, that's help us narrow it down. I'm peeved I haven't been able to get this to happen yet. Still trying. Thanks for all your help. Eric Floch Photoshop Quality Engineer ... View more

Joe: Thanks for the steps! Unfortunately, I'm trying it here on my various machines and I can't get PS to crash with any of your steps. So, a question... Are you all on Windows 7, or various versions of Windows? I know the original poster was running into this issue on a Win 7 machine. This COULD be a factor here... I'm on Win 10 on a fairly powerful machine (processor/memory-wise) and not (yet) able to reproduce the issue. I've also tried on a Mac running OS 10.13 and no luck so far. I'll keep at it. Mats: Thank you for emailing your file! I've been playing around with it so far without luck. Same question for you -- Win 7 or something newer? Also, it looks like just about everything in that file has been rasterized already -- I'm only seeing one work path for one of the connecting lines. Is the correct? Or should the various groups of heads be paths? If so, is there an earlier version of the file you can send? Sorry for the constant questions. Sometimes these issues can be hard for us to track down -- there are a TON of factors at play. But rest assured, we'll keep working at it until we can reproduce it here and figure out what's going on. Thanks so much for your patience. Eric Floch Photoshop Quality Engineer ... View more

Joe: To go back to a previous version: 1. Launch your Creative Cloud app. You should see Photoshop there, with an Open button. 2. Hit the disclosure triangle to the right of the Open button. 3. Choose Other Versions in the resulting menu. Select the previous version you want to install. You should have no problem having multiple versions of PS installed on your machine. Thanks for the tips. I'll try to repro. If anyone else experiencing this problem DOES have a file they could send me, that would be very helpful. Eric Floch Photoshop Quality Engineer ... View more

Folks: So we've been looking at this crashing issue internally, and we haven't yet been able to reproduce it. Some questions for you all... 1. Are you working with the old Pen tool, the Freeform Pen tool, or the new Curvature Pen tool? Or some combination of all three, bouncing back and forth? 2. How many shapes in the files you're working with? How many unattributed paths? Layers? Groups? 3. Most importantly... Do you have a test file we could try to work with -- i.e. the file you're having the problems with? If yes, I would love to get a hold of the file. You can try emailing it to me at: efloch@adobe.com. Or, you can post to Dropbox or such and share it with me. 4. Once I have the file, any information on the steps you're taking to provoke the crash would be most helpful. I played with the various Pen tools much of yesterday afternoon, trying to make PS crash, without success. So any help you all can provide would be fantastic. We would love to get to the bottom of this. Thanks so much for any help! Eric Floch Photoshop Quality Engineer ... View more

Heleen: I'm so sorry you're frustrated by this issue. I've confirmed it is indeed a bug in our recent release -- it was definitely working as you described as recently as CC 2015.5. So... I've logged a bug internally and we'll look at fixing this as soon as we can. Thank you so much for posting this report. Please be patient as we work to address this issue. -Eric Floch Photoshop Quality Engineer ... View more