Its not resolved, its minimized.  This is absurd.  I'm guessing the ball is in Apple's court now. "Fixed issues with Premiere Pro that reduce noise interaction and help minimize possible impact." ... View more

Anyone wanna guinea pig this "mitigation"?  Or can we call it a "fix" now?  Serious question, which is it? ... View more

help address?  or address? ... View more

"2/12/19: We are aware of the issue and are working on a solution that will help users mitigate risk." Mitigate the risk, huh?  Sounds like it might still require Apple doing the right thing, and they are rarely quick to do that.  Mitigation isn't very comforting.  Leaves room for each side to point the finger still.  Doesn't seem like Apple and Adobe are very collaborative these days.  I've heard that they have more competing interests than they used to, though I don't claim to know.  Many of us use Adobe and Apple not by choice.  Not to mention Adobe performs better on PC, while FCP is obviously optimized for Mac, drastically in some cases.  Would be nice if they at least functioned together though. ... View more

Do we know its only a subset of T2 users?  Not everyone uses these audio features, much less Premiere.  I don't use Essential Audio or EQ that much, but when I did I knew I was affected.  A lot of "affected" users may just not know it yet.  Has anyone here with a T2 tested it without issues?  If I were an Adobe engineer reading this forum, I sure wouldn't want to give it a spin.  I'm sure they found some computer to sacrifice though.  Maybe they acknowledged it because they were able to reproduce it.  Doesn't mean they wouldn't still collect info.  If this thread is a support group at this point, with all the appropriate venting, so be it. My customer phone support issues were with Apple, not Adobe.  They won't even look at Internet forums, because "that's just the internet" and "we have no reports of this".  One rep even said "people on the internet just want to take down the king of the hill".  Sure there is speculation, but its also relevant info if they were taking it seriously.  I can only speculate, but I still hold Apple most accountable at this point.  I don't understand how they would let their hardware be affected by software like this even if the software was flawed, partly because they are the ones that pay the price in repairs.  There has to be a way to block the software from executing like this.  I'm not the expert though. I do respect Adobe for acknowledging the issue.  Too bad Apple won't. ... View more

I've already stated my specs but here's a screenshot.  Consumer outrage is also entirely appropriate and helpful here.  The condescension I got from support reps on the phone back in November was beyond anything posted by users here... "we don't know what your talking about, there are some sounds you can't play out of your computer, user error".  We pay them more and more and they QC less and less. ... View more

"if you rely on Premiere for your livelihood, let's help Adobe and Apple" What a royally messed up state of affairs.  Really sums up the Apple/Adobe train wreck these past few years.  Putting more and more in, getting less and less out. ... View more

The increasing costs and decreasing reliability of this stuff makes me sick.  My 2012 MacBook Pro is still kicking just fine. ... View more

I imagine many of the people experiencing this issue use their computer and software for a living.  Adobe and Apple will say they care, but they won't put any value where their mouth is.  I was told my computer will be out for a week for the repair.  I can't even consider that for another few months.  But I'm also waiting to see if they can fix the root cause first. ... View more

Agree 100% on all of this Chris.  Earlier in this thread, myself and others posted the same sentiment... the computer should have a protection against the software affecting it like this.  Even if it was a software flaw. ... View more

My point is that it will probably make Apple even less reliable than it has already become.  Seems like T2 isn't going so well.  Why would we expect them to make a solid main chip? ... View more

And there is talk of Apple switching from Intel to proprietary main chips next year. ... View more

For most people here, this isn't an issue of playing loud music with certain frequencies or having the volume all the way up on the computer.  The loud sound is being generated by the software/computer and it sounds loud enough to blow a speaker, no matter how high or low the computer volume or audio track volume was set. ... View more

My hunch is that it is an Apple problem.  But I'm hoping Adobe can at least do something on their end to prevent it now. ... View more

Seems to be happening with several different audio effects, but why would unrendered audio screech like Satan?  How are you concluding that its a matter of unrendered audio?  I would prefer that unrendered audio make no sound, instead of hell sounds. ... View more

Apple told me “you probably shouldn’t use that software”.  As if I have a choice as a video editor.  The local industry and the facility don’t use Final Cut.  I can’t just change. Sure seems like Apple shouldn’t even allow a noise to affect a speaker like this.  There should be some limiter on the hardware/os side.  They are the ones that are going to have to fix all these computers.  Until warranty runs out at least.  ... View more

Right now the only solution is get a PC, or get Final Cut. ... View more

Bingo ... View more

Are they covering the repair?  Or charging you $628? ... View more

It would be dishonest for Adobe or Apple to call it "accidental" damage.  Unless they are taking responsibility for the accident. ... View more

wouldn’t surprise me if the physical speaker design is flawed, but it doesn’t explain why Premiere is sending out an incredibly loud noise. ... View more

Considering we are not overdriving the speakers and its only happening on 2018 models, it makes you wonder if its an Apple problem.  I’ve edited pro video on Macs for 20 years and never had this happen on other systems.  I am not sure if I should get my speakers fixed yet, but I’d need to before warranty runs out.  After it runs out and the speakers blow again, then what?   Thank you Adobe for looking into it intead of just pointing fingers.   Sure seems like it could become a legal issue for someone.  Ears are getting blown. ... View more

I'm on 13.0.2 right now.  I usually stay up to date.  So I was probably on whatever the latest version was in November when my speakers blew. ... View more

Probably was stereo clip, which probably means it was a stereo track and stereo master track.  I didn't remap any audio channels.  I was most likely not playing when I added the effect.  I'm pretty sure I recall hitting the spacebar and the awful noise happened immediately upon that.  I usually do not add effects while the timeline is already playing. ... View more

I no longer have the sequence to share.  My current plan is to get the computer repaired, then never use the Parametric EQ filter again.  Or perhaps any audio filter again. ... View more

I was not working with Adaptive Audio.  I assume you mean an adaptive audio filter of some sort?  I'm not sure what Multichannel Mater is, so I doubt I was using it.  It was just adding a Parametric Equalizer effect that blew my speakers.  Thank you Adobe for giving attention to the issue.  Would be nice to get this solved before people's Apple warranty starts expiring on these 2018 MacBook Pros. ... View more

Right after I added a Parametric Equalizer effect is when it happened to me.  Clip played fine, then added effect, hit space bar, loud noise, speakers blown.  Hardware shouldn't allow that to happen, unless Apple wants to keep fixing broken computers.  Whatever the case, Adobe and Apple should get together and figure it out. ... View more