The problem is in the use of ADOBE DOCUMENT CLOUD, so there is no application used, the whole process is done online on ADOBE DOCUMENT CLOUD with a browser : The process: 1) uploading a document to ADOBE DOCUMENT CLOUD 2) use of share by indicating the email of the recipient 3) the recipient receives an email with a button inviting him to click, a window opens: - he has the choice to review the document on ADOBE DOCUMENT CLOUD as a guest (without Adobe account or with an adobe account). The problem is that some recipients who are in the same IT environment do not have this guest choice but only with Adobe account. And we don't understand why
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