I just wanted to express my disappointment and frustration with the way Adobe is set up. Earlier in February I needed to take up a plan for school in order to edit for my photography class at school, but now I no longer need the program and can no longer afford this. I do not even use it. Therefore I decided to cancel the plan but I have been hit with both a cancellation fee plus the usual fee for the month. I spoke to customer care and they could not help me. It is frustrating because this is not explained properly when getting these programs, and I have browsed through the forum and saw that others have been through this as well and the lack of transparency has also costed them loads in cancellation fees as well. Would not use this ever again or recommend these "plans." Pay the fee or continue to pay for a full year for something you don't use. Great options.
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