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StreamFlow
Community Beginner
StreamFlow
Community Beginner
Activity
‎Feb 22, 2024
04:14 PM
The only way that I know of to get rid of edge is to reinstall windows and when it asks you what country you are in, pick out a EU country. You can still select english as the install language. The EU prohibits Microsoft feom playing these games. This is supposed to help a lot with other software as well in terms of what they can load on your machine without your permission and what data they can collect from you.
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‎Feb 22, 2024
03:25 PM
I understand why Microsoft dosent do anything to correct this, but I dont understand why Adobe does not do anything to correct this. We were so frustated that we finally had to dump Acrobat and went to Foxit. The problem does not effect Foxit PDF editor. Adobe just lost around 200 Acrobat Pro subscriptions from our company alone and they don't seem really seem to care. I dont get it!
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‎Oct 04, 2023
06:25 PM
It is not being caused by Microsoft updates. I can sometimes have my default app for PDF's changed back to Edge 5 times a day. And thats been going on for years. I know Microsoft is not pushing updates 5 times a day.
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‎Oct 04, 2023
06:23 PM
No it is NOT the answer.
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‎Oct 04, 2023
06:22 PM
That only works if you are trying to open on-line PDF files through Edge and you want to open them with an outside app. It does not work if you are trying to open a PDF on your own computer from the File Manage and are not using Edge.
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‎Oct 04, 2023
06:18 PM
That is not the answer. We have over 20 computers in our company and we all use Adobe Acrobat Pro for report design. Every single one of those users have the same problem. We have had this problem for at least 5 years, under multiple operating systems and multiple versions of Acrobat Pro. We have tried resetting the default app, reinstalling the programs, creating new user profiles, and finally completly reinstalling everything from a clean reformatted hard drive. The problem always comes back on EVERY computer. We dont use Edge, we are not interested in opening on-line PDF's, we only want to be able to open the PDF's that we create with Acrobat on our own hard drives. The problem has existed since the first version of Edge came out. Adobe support claims that the problem only exists with old versions of Acrobat. After spending thousands of dollars upgrading all of our versions of Acrobat to the latest version, the problem still exists. Microsoft support claims that the problem does not exist at all. Now I understand how people can go postal!
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‎Jun 13, 2018
08:05 PM
I would generally expect you to fix the problem that causes your program to not run. If that requires that you change the pdf code generation in FM to match the pdf code that is generated by ALL the other Adobe programs (which work fine with windows), then that's what I would do. Waiting for the Operating System to change to match your funky code generation is wishful thinking. People write programs to work under specific operating systems, they don't write programs and then wait for the operating system to change to match their code. If there is a flaw in the OS, you work around it. You don't let your program die and your customers languish while they wait for the OS to change to meet your needs. Your response to this problem should be put on a banner and flown over Adobe headquarters. "It's Not Our Fault That Our Programs Don't Work, It's Somebody Else's Fault"
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‎Jun 13, 2018
09:31 AM
I noticed that you closed out the other thread addressing this topic, telling everyone to chill out and maybe it will be fixed next month. We can't wait a month to have the program working. We have 6 reports in progress that are several hundred pages each, representing over a half million in contracts with deadlines that we have to meet. This is not just a little utility program or game that we can set aside and wait several months for a fix to be issued. I am totally amazed at your cavalier attitude to an issue that can cost your users thousands in lost revenue and customer dissatisfaction when deadlines are not met!
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‎Jun 13, 2018
09:13 AM
I installed the "Tuesday" patch yesterday and it did not fix the problem. I still get the same error when trying to print to pdf or any physical printer. The Save as pdf using the CMYK option only works on files without graphics. Any file with a graphic in it will cause FM to crash if you use the CMYK option. Using the RGB option in the Save As PDF does not produce an error or crash the program, but it does not produce any output either. Framemaker is now dead in the water, and we are SOL.
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‎May 30, 2018
11:28 AM
That only works for 10 days after the major update is installed. Since FM was working fine for several weeks after updating to 1803, it will not let me roll it back now.
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‎May 30, 2018
11:24 AM
I had Framemaker 11 and 2017 installed on the same machine. Both of them get the same error, and then crash after trying to print to anything. I uninstalled them both and then reinstalled 2017 and it still had the error. Maybe i should uninstall 2017 and then reinstall just FM 11 and see if that works.
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‎May 30, 2018
11:22 AM
I get the same error when I save to pdf using the CMYK option. It worked the first time I tried it, but after that, I get the same error as printing to pdf.
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‎May 30, 2018
10:58 AM
But that's the problem, Framemaker no longer prints to PDF. In my case, I am now getting the same error when I print to any printer in the office. Since the other printers do not involve pdf, I don't think that it is a Microsoft pdf language issue, regardless of whether Microsoft thinks it is. I was working fine with update 1803 for weeks before this started, and I use Framemaker every day. The only thing that I recall happening recently, before this error, is that I updated several Adobe apps. I don't recall which ones, but several were updated just before this error started. Is there a way to see what Adobe apps have been updated and when? Is it possible to roll back the recent Adobe updates to see if they are causing this problem?
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‎May 23, 2018
07:45 AM
That only works for 10 days after the 1803 update. After that, Microsoft removes the previous version. FM was working fine with 1803 for several weeks before this started, so now its too late to roll back to the previous version.
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‎May 22, 2018
09:33 PM
I have the same Escape 768 problem, but it just started today. I have had the 1803 update for several weeks without any problems. I tried the CMYK fix and it worked for one print job and now I get the error with RGB or CMYK on all print jobs, for pdf's and all physical printers in the office. I uninstalled TCS 2017 and reinstalled it. With the new install, the Adobe DC application will not even install. The installation program does not give me any errors, it just does not install. With the new install, when I try to print to a physical printer, I get the same error and then the program crashes.
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‎May 22, 2018
08:35 PM
I am going to try an old laptop that may have FrameMaker on it. I am not sure that it is the 1803 update that is causing the problem. I have had 1803 for several weeks without any issues and I use Framemaker every day. It was only this afternoon that this problem started. If effects Framemaker 2017 and Framemaker 11. Now both programs crash with the "escape 768" error any time I try to print to ANY printer. Fortunately it was working this morning when i was printing out materials for a presentation that I made today. I am going to have to do some fast talking with a client tomorrow.
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‎May 22, 2018
07:01 PM
1 Upvote
I am not sure that this is a Microsoft issue. I use a dozen different programs daily, and every one of them can print to pdf using the Adobe printer driver without a hitch. Even Illustrator and Photoshop print just fine. It is only FrameMaker that has this problem.
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‎May 22, 2018
06:46 PM
1 Upvote
I tried your solution and I was able to save as a pdf one time. After that It goes back to the same error message even with the CMYK box ticked. Also, I now get the "Cannot Print ..... escape 768" error when i print to ANY of our physical printers as well. When I click OK on the error message dialogue box, FM crashes. I am now dead in the water with a project that is already late!
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‎Nov 19, 2012
08:48 PM
Add the ability to have a master style sheet to apply to a complete book rather than just a single file. You can assign chapters to a style sheet, so when it is updated or modifyed while working in one chapter, it will automatically propigate across all chapters that are linked to that style. Sent from my iPad
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‎May 10, 2012
11:10 AM
Variables that are global to the book would be great. Manually editing a variables in each of 26+ chapters of a book is a real pain in the ass. Tom Burke
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‎May 09, 2012
11:13 AM
Hi, I would really like to see the following items implemented: 1. Add Global variables to the program. I can't believe that FM dosen't already have this. 2. When a PDF is imported as a graphic, automatically create an eps, in the same directory as the graphic, to use in the display. This will improve the display speed. Displaying a single PDF in FM can cometimes take several minutes. Two back to back pdf graphics (or other non-eps graphics) can sometimes lock the program up. 3. Try to create a common menu system between adobe programs. I know your latest PR says that you have, but I don't see it. Even in something as easy as the "File" menu, where there are a lot of commonalities between the programs, the differences are huge and unnecessary. It would be fantastic is things as simple as File Save, Open, Close Previous, Zoom , Pan, etc could be in the same place in all programs. 4. The changes you make in the next version should focus on ease of use, not adding new features. There is a fringe group that will always want more features, but your market base, which is where your money comes from, just want it to be easier to use. Good Luck!
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‎May 09, 2012
10:57 AM
Thanks, this would be a good workaround, but I am really amazed that there are not any global variables.
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‎May 09, 2012
10:48 AM
Hi, thanks for your help, You are right, I am printing to an Epson, our HP with PS3 emulation is down. I tried printing the document to a PDF and then printing the PDF on the Epson (which is what we do for final production anyway) and it came out just fine. A lot of our graphics are roteted and/or scaled in FM to fit the frame so that is probably not helping. Its strange though that the same graphic that displays in 3 seconds in Photoshop should take 3 minutes in FM. The FM group must be using a different display engine than the PS group. We were using eps as the common graphics format in Ventura becuse it couldnt import PDF's, so that is probably why it was displaying quickly. When we saw that FM could import and display PDF's directly, we decided to save the step. It would be nice if FM could create the eps automatically on initial import. Thanks for your help, I think tht solves the problem.
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‎May 09, 2012
10:18 AM
The Tiff files that I have are typically in the 100-300 MB size. I am using Win 7 64bit. A file that I am having problems with right now is a single page document (a report cover page). I am bringing in a 5 MB PDF and it is taking over 10 minutes to display. It seems like it is trying to constantly redraw the graphic. I tried saving the pdf as an eps with a preview (without a preview I just get a gray box), and it came in almost instantly at a low resolution as expected, which is fine for editing and previewing the document, but when I printed the page, the printed page had the low resolution graphic printed out, which looks terrible. When I bring in PDF's I dont think FM is trying to make a low resolution version for display. The displayed version in FM is always as high a resolution as displayed in Acrobat or photoshop.
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‎May 09, 2012
10:02 AM
The Tiff files are in RGB and are typically uncompressed.
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‎May 09, 2012
09:59 AM
I am using FM 10, updated to the latest version. I am inserting the graphics by reference, and the graphics are on the local drive.
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‎May 09, 2012
09:53 AM
I have a book that contains multiple chapters. The variables that I create seem to only be attached to the chapter that I am in when I create the variable. How can I create a variable that spans across all chapters of the same book?
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‎May 09, 2012
09:45 AM
I have a lot of high resolution graphics in my FM documents. The graphics are typically Tiff or PDF files that I bring into anchored graphics frames. As I scroll through the document making changes, the graphics can take forever to display. Sometimes taking one to two minutes to display a single graphic, often a lot longer. It can take 10 to 15 minutes just to scroll through a 20 page document with 10 graphics. When I am in 2-page display zoom level, the program sometimes gets caught in a loop, constantly redrawing the the first then the second graphic, then back to the first again. I often have to kill the program with Task Manager. I have a dual processor workstation, with the fastest processors available, 32 Gig of RAM, a 4-disk SSD running in RAID 0, and 2 Nvidia 590 GTX GPU's runnning in SLI. All my other graphics programs display the same graphic files almost instantly, including AI, Photoshop, and Acrobat. I know that I can turn all the graphics off through the View menu, but that takes a lot away from checking on the look and feel of the document when we are proofing or making changes to it. We recently migrated over from Ventura Publisher, and that program can display the same graphics in 5 to 10 seconds each. Ventura had no problem with the any of the graphics that we threw at it. Framemaker is supposed to be a better program, so am I doing something wrong? PS, this slow display occurs in FM 9 and well as FM 10.
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