It is freezing at launch, the entire UI becomes unresponsive and eventually crashes. Both AME 2019 and 2020 suffers the same problem. None of the steps I've taken below has solved the problem and am getting very frustrated.   Resolution attempt (listed order may not be the order attempted) - Emptied AE media cache - Set AE project to Software only encoding, Hardware CUDA and OpenCL. - Update Intel Display Drivers - Update NVIDIA drivers (with perform clean installation) - Re-installed creative cloud (with adobe creative cloud cleaner tool used) - Emptied and set the file X19zbGNfZmVhdHVyZXNfXw==.slc to read only. - Deleted WSMgrCfg file. - Launch AME while pressing Shift key. - Enabled "Administrator" account under windows 10 and tried AME, but still crashes. - Flashed motherboard firmware - Updated .NET Framework - Updated Windows from 1903 to 1909   I can render videos directly from After Effects but because I need mp4 compression, I need to add my videos to AME. If am lucky, AME will crash after I begin rendering and the video will still be able to complete successfully but majority of time AME will crash before am able to press anything.   This is a brand new and clean machine.   Machine specs   ------------------ System Information ------------------ Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202) Language: English (Regional Setting: English) Processor: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz (8 CPUs), ~3.6GHz Memory: 16384MB RAM Page File: 12074MB used, 6612MB available --------------- Display Devices --------------- Card name: NVIDIA GeForce GT 1030 Manufacturer: NVIDIA Chip type: GeForce GT 1030 Card name: Intel(R) HD Graphics 630 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 155.4 GB Total Space: 226.8 GB File System: NTFS Drive: D: Free Space: 181.7 GB Total Space: 244.1 GB File System: NTFS Drive: H: Free Space: 1602.0 GB Total Space: 1679.3 GB File System: NTFS           AME 2020 Crash log   Fault bucket , type 0 Event Name: AppHangTransient Response: Not available Cab Id: 0 Problem signature: P1: Adobe Media Encoder.exe P2: 14.0.0.556 P3: 5da1554c P4: unknown P5: unknown P6: unknown P7: unknown P8: P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAB2.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAC3.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAC2.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAE2.tmp.txt These files may be available here: Analysis symbol: Rechecking for solution: 0 Report Id: 175cf720-1d69-4e14-9423-e04b49a5f440 Report Status: 2049 Hashed bucket: Cab Guid: 0           AME 2019 Crash log   Fault bucket , type 0 Event Name: AppHangTransient Response: Not available Cab Id: 0 Problem signature: P1: Adobe Media Encoder.exe P2: 13.1.5.35 P3: 5d77412d P4: unknown P5: unknown P6: unknown P7: unknown P8: P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER79FA.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7A0A.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7A09.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7A1A.tmp.txt These files may be available here: Analysis symbol: Rechecking for solution: 0 Report Id: 35db60a2-a6c0-4f52-93b5-b76b6d3bf5fd Report Status: 2049 Hashed bucket: Cab Guid: 0       Title edited by Mod   ... View more

Our team ran into a problem with Adobe Media Encoder 2019, videos exported to Apple ProRes 4444 (with Alpha channel) or WebM (using Fnord software plugin) comes out with jagged edges [Ref: Video 1A] and sometimes the entire background becomes white instead [Ref: Video 2A], however the same project when being rendered directly using Adobe After Effects, the edges do blend perfectly. Here's a comparison of videos exported from AME and AE. Adobe After Effects 16.1.2 (Build 55) Adobe Media Encoder 13.1 (Build 173) Windows 10 x64 Nvidia Titan X 32GB RAM ... View more