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wideangleprod
Explorer
wideangleprod
Explorer
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May 15, 2018
11:33 AM
Thanks Kev.
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May 15, 2018
10:41 AM
Well, no good answer. I saw your post regarding the time, I was hoping it was not exact. Perhaps it's a frame or sequence of frames in the file that pushes the bandwidth in the encode to an "unacceptable level" of course I am not an engineer.. after years of dealing with this crap I look for a work around, get on with the job and try not to get ulcers from the frustration. I don't know if anyone suggested this, but you could change the encoder in Media Encoder to Metal and if that does not work, use software only. If you get different results that would be at least some be a clue for the Adobe people.
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May 15, 2018
09:08 AM
I am wondering if it's a throttling thing. Perhaps some chips get hotter than others and Apple OS throttles the chip, which may interfere with the encode. I am thinking about putting a frozen metal plate under my MBook Pro and see what happens.
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May 14, 2018
02:22 PM
2 Upvotes
You probably have long files so this might not help, but I have been doing in them in batches which helps. Also be careful that you don't just start again after a crash. Check your proxy folder. correct any files that have _1_ in them, sometimes it makes duplicates and Pr does not recognize those files. Clean up and do one at a time if you have to...
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May 08, 2018
07:19 AM
1 Upvote
System: Version: Media Encoder 2.1.1 (build 12) OS: macOS Sierra 10.12.6 HW: MacBook Pro (Retina, 15-inch, Mid 2016) Radeon Pro 460 4096 MB Intel HD Graphics 530 1536 MB Settings: source file: GH5 Target format: Quicktime / 1920x1080 AppleProRes 422 (Proxy) Renderer: (OpenCL) Luckily, at this time I do not have huge files to transcode to proxies. That being said, Media Encoder just plain crashes some time into the ‘make proxy’ process. This was not happening to me on the last Pr/ME versions. I have taken to doing the proxies in batches, ten or 15 files at a time. I have had crashes during the process and at the end. It completes the last proxy and crashes. Now I get about 1 out of 3 batches without a crash…. not so good. What I find really clumsy is that if you select a clip that already has a proxy at a specific resolution it Pr still makes another proxy. So now I have to look at the proxy folder to see whats next if I don’t make a note. Making duplicate proxies is silly you already have one. Anyway Adobe, please get on it or give us a work around or something.
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Nov 03, 2017
09:37 AM
Yeah to above. I work on a MacBook Pro. 90% of my Premiere crashes occur when navigating bins and typing. It seems that if you do stuff fast it can't keep up and crashes. Double clicks are bad. It's f____cking annoying because I work fast. Instead of coming up with new features I never use, why don't they spend more resources on getting the software to be more stable. I still have render issues with Metal and open GL. Often to get a clean output I need to switch to software only. Too tired and jaded over this to say any more... but ...... the other NLE's look better all the time.
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Jan 25, 2017
07:33 AM
1 Upvote
Well said Jimbo!
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Jan 20, 2017
08:36 AM
1 Upvote
thanks!
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Jan 20, 2017
08:03 AM
Edwardo, These are the steps you can take that might alleviate the problems: 1 - If you need to work, switch render to software only 2 - Some people have found using the OS 10.12.3 beta to substantially improve things and allows you to work in Open CL. I am one - I have not had a crash since doing this. (it does not work for everyone, my suspicion is that there are some bad Radeon 460 graphics cards out there. Oddly, since I loaded 10.12.3, the graphics card is reported as Intel HD Graphics 530 1536 MB not Radeon 460). This information can be read above.
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Jan 17, 2017
12:02 PM
I am also running 10.12.3 Beta. With render on open CL I have have no issues at all with play, shuttle, render/output.
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Jan 07, 2017
12:10 PM
I think that says it all Stan!!
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Jan 06, 2017
12:29 PM
1 Upvote
For those who need a workaround, use - "Mercury Engine Software only" in project settings > general >video render. Slow but usable. I saw a report that someone at Adobe in Germany admitted this is a software issue, so now we wait to see how low it takes to resolve. I agree with those who feel that Adobe is not doing enough to ensure that sanctioned computers will run the software without major problems. And yes, I am happy to see the blowback on price. Why are we forced to pay for all the web creation tools when all we do is video sound and graphics? I have been editing non linear since 1987 - started on the video disc based CMX 6000. Edited on Avid with clients when it was 8 bit and a 600 megabyte drive cost 4k. Made a living using FCP 2, I baled on Apple when they stopped supporting FCP7 and moved to Premiere when FCPX was launched prematurely, so I have had my frustrations with all of them. I have used laptops to edit for some time now because of the need for mobility. When I started using Premiere I gave up one the most fought for capabilities in editing software, namely the fluid, accurate video scrub, and I was burned by the GPU/CUDA debacle. I know could have it if I ran a screaming 16 thread PC, but I don't. I was impressed with the FCP when I looked at it last year, with it's lovely video scrub on a laptop. This editor will probably be a better fit for me now. I will be sad to loose the color tools in Premiere, but my shooting is pretty dialed in these days and I don't really have to fix much. I bought FCPX with the new laptop to learn at my leisure, but this incident has pushed me to stop procrastinating. My next job will be on FCP. Can't give up Photoshop/Lightroom, and will have to learn Motion...... Maybe I will retire soon
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Jan 03, 2017
06:47 PM
1 Upvote
Hmm, I had a horrible time with the CUDA — also. I was looking at how well video scrubs in FCPX today. Hate to loose the color corrector in Pr but my shoots are pretty dialed in these days. Perhaps it's time to cram on FCPX and make the transition. I have been around the block with doing troubleshooting and development for manufactures - starting with Avid in 88. At least they seemed to care then...... so tired of this lack of professionalism. Moderator note: do not use profanity. It is against Adobe community guidelines.
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Jan 03, 2017
01:33 PM
I have a 3 year old MacBook Pro running the same OS and Premiere software without issue. Could you explain how this could happen?
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Jan 03, 2017
09:43 AM
In November 2016 I bought a 15" MacBook Pro with the Radeon Pro 460 graphics card. Almost immediately I started having crashes using Premiere. Apple had me do some resets - Pram and something else and it settled down for a short while, but then continued to crash, ending up crashing every time I played a clip. When the the computer crashed I got the green checker box freeze with red flashes. The computer was replaced by Appleat the end of December. Now the same crashes have started to happen on the new machine. I have contacted Apple and Adobe. Apple has made no suggestions other than to say “Ask adobe”. Adobe had me reinstall the app, but it is still crashing. The new computer has crashed 4 times during 5 hours of work. When I got the first machine in November I did a fresh install. I have little else installed on the machine other than the essential Creative Cloud apps and no 3rd party apps or LUTs. I did migrate to the replacement machine (from the fresh install of a few weeks earlier).
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Jan 03, 2017
06:42 AM
I did a fresh install on the machine bought in November. The Replacement for that was migrated, Premiere is a fresh install. Judging from the multiple users having the same issue I think that this is not the issue
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Jan 03, 2017
05:34 AM
Premiere has been my editing app for 3+ years. All my work has been done using MacBook Pro laptops. In November 2016 I bought a 15" MacBook Pro with the Radeon Pro 460 graphics card. Almost immediately I started having crashes using Premiere requiring a reboot of the computer. Apple had me do some resets - Pram and something else and it settled down for a short while, but then continued to crash, ending up crashing every time I played a clip. When the the computer crashed I got the green checkerboard freeze with red flashes. The computer was replaced by Apple at the end of December. Now the same crashes have started to happen on the new machine. I have contacted Apple and Adobe. Apple has made no suggestions other than to say “Ask adobe”. Adobe had me reinstall the app, but it is still crashing. The new computer has crashed 4 times now during 5 hours of work. When I got the first machine in November I did a fresh install. I have little else installed on the machine other than the essential Creative Cloud apps and no 3rd party apps or LUTs. I did migrate to the replacement machine. It seems that I will be forced to return to my 3 year old MacBook Pro which works just fine using the latest OS and Creative Cloud apps. This new MBP is going back and it's unlikely I will buy another until the issue is resolved. Adobe Case # 0188526716
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Nov 17, 2014
01:44 PM
I am running Premiere Pro cc2014. Since installing Yosemite there have been considerable problems. First and the biggest problem is that Premiere drops video - the program monitor mostly but source will do it too. The second is Graphic glitching, and of course, my favorite Kernel Panics. I won't bore you with my 2 weeks of nightmare. All I can say is when I quit out of Adobe cloud THE PROBLEM GOES AWAY. When you read the crap you guys wrote (Adobe that is) about the software being compatible with Yosemite, it makes me sick. PLEASE GET IT SORTED OUT BEFORE YOU INFLICT US WITH YOUR HALF BAKED SOFTWARE
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