I opened Illustrator recently and NONE of my shortcuts worked, although in Photoshop they were still fine. In going to EDIT > KEYBOARD SHORTCUTS, I could see that no shortcuts were programmed. I've had to slowly program each one and they now work. Also, when I tried to program CMD+Z for UNDO, Illustrator would not take it. I ended up having to program CMD +B for Undo. Strangely, I programmed Z for the ZOOM tool and that works fine, it just won't accept CMD+Z for some reason. I am all updated on a MacBook Pro with Sierra and was on Illustrator 2014 when issue started. I today updated to 2017, the same thing is still happening. Is there a way to reset Illustrator to go back to it's original factory-programmed shortcuts?
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