We’re so sorry to hear about the playback issue, gearbow. Please share the following information for an investigation: 1. What are the system specifications(Operating System version number, RAM, CPU, GPU model number)? Have you updated the GPU drivers to the latest version? 2. What is the footage file format and codec? What is the source of the footage(camera model/software)? 3. What is the location of the media and media cache(internal/external drive)? 4. What is the selected renderer in project settings? FAQ: How to change the Video Renderer in Premiere Pro? Try the following steps and see if it fixes the issue: 1. Clear the old media cache using these steps: FAQ: How to clean (delete or trash) media cache files? 2. Run the program as an administrator using the steps in this article: Run an Adobe program as administrator | Windows 7, Vista 3. Change the renderer in project settings and check the playback: FAQ: How to change the Video Renderer in Premiere Pro? Thanks, Vidya
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