Dear Adobe Community, (Computer spec's listed at the end) For over a year I have been experiencing automatic computer reboots occasionally while working on video editing in Premiere Elements - previously version 12 and most recently version 15. It also happened while working in PowerPoint, so it is not unique to the software. For that reason I have been troubleshooting it with a general tech support forum here. I also hadn't been so proactive about it as it was happening rarely enough not to affect my workflow too much. On my most recent project, however, I can't work on part of my video for more than a few seconds before an automatic reboot triggers. The current project is HD 1080p 60fps video with mostly pictures, music, and basic animation. The problem is when I want to use some video within this movie. The video is HD 1080p 30fps, so I thought potentially the frame rate difference was putting some kind of strain on my system resulting in a reboot. The pictures part of the video is fine and I have been working on it for several hours a day for the last couple days, but any time I try to work with the imported video - no rendering, just scrolling through it in the Expert edit window - the system reboots. I turned off Windows automatic restart on system failure and the problem still occurs. I found a potentially useful post in the forum here, but I was wondering if others had ideas to go about addressing this problem? I have done all kinds of diagnostic tests recommended in the tech support forum, and heat does not seem to be the issue. Thanks for any information or advice you can provide, Chris Computer information: Built: June 2014 Chassis : Desktop Mainboard : ASUS Z97-PRO(Wi-Fi ac) Processor : Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz Power Supply: Seasonic SeaSonic M12II 620 Bronze Memory: 2x Corsair 8GB DIMM DDR3 Monitor/Panel : ACR Acer H236HL (1920x1080, 23.1") Graphics: NVIDIA GeForce GTX 750 Ti (2GB) System Storage: Samsung SSD 840 EVO 250GB File Storage: Western Digital 750GB SATA300, 2.5", 7200rpm Operating System: Microsoft Windows 10 Home x64 Adobe Photoshop and Premiere Elements 15 (no issue experienced yet in Photoshop)
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