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About its-desktop
since
‎Sep 03, 2014
‎Mar 26, 2024
its-desktop
Explorer
15
Posts
5
Upvotes
0
Solutions
‎Mar 11, 2024
04:28 PM
Do you have any ideas how we can have : 1. Reader that doesnt require sign on 2. Acrobat Pro features that does require sign in on the one machine I dont think the unified installer supports shared device licensing which is what our computers with this issue are
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‎Mar 05, 2024
06:44 PM
Is there a way we can stop Acrobat DC 64bit from removing Reader 32bit? We require both to be installed We often have guest lecturer's who do not have a Adobe CC sign in account to use the lab computers and just require to read PDFs But when we install or update Acrobat CC 64bit bit it removes or upgrades reader to the pro version, thus requiring sign in I did try the below featurelockdown method but it did not work at all: Acrobat Reader migration to 64-bit (adobe.com) Is there any other ways we can stop this from happening? Thanks
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‎Jan 18, 2024
09:38 PM
4 Upvotes
Hi I am using the Adobeuninstaller to remove all of Adobe CC 2023 products expect for Acrobat Pro I found the following article and followed it: Uninstall Creative Cloud products (adobe.com) It says I can use an XML to list all products then edit out the SAP code to skip what I dont want uninstalled. In this case, Acrobat Pro I removed the following line from my XML After running the adobe uninstaller it still uninstalled Acrobat Pro "AdobeUninstaller.exe --uninstallConfigPath<C:\temp\Uninstall_Previous_Adobe_CC\AdobeCCProducts.xml>--skipNotInstalled" results below: Uninstalling (AEFT/23.0/win64)
Uninstalling (AME/23.0/win64)
Uninstalling (APRO/23.0/win64)
Uninstalling (AUDT/23.0/win64)
Uninstalling (CHAR/23.0/win64)
Uninstalling (DRWV/21.0/win64)
Uninstalling (FLPR/23.0/win64)
Uninstalling (IDSN/18.0/win64)
Uninstalling (ILST/27.0/win64)
Uninstalling (KBRG/13.0/win64)
Uninstalling (LTRM/8.3/win64)
Uninstalling (PHSP/24.0/win64)
Uninstalling (PPRO/23.0/win64)
Uninstalling (SBSTA/3.0.0/win64)
Uninstalling (SBSTD/11.2.0/win64)
Uninstalling (SBSTP/7.2.0/win64)
Uninstalling (SHPR/0.19.1/win64)
Uninstalling (STGR/1.0.0/win64)
**************************************************
Removed Products:
(AEFT/23.0/win64)
(AME/23.0/win64)
(APRO/23.0/win64)
(AUDT/23.0/win64)
(CHAR/23.0/win64)
(DRWV/21.0/win64)
(FLPR/23.0/win64)
(IDSN/18.0/win64)
(ILST/27.0/win64)
(KBRG/13.0/win64)
(LTRM/8.3/win64)
(PHSP/24.0/win64)
(PPRO/23.0/win64)
(SBSTA/3.0.0/win64)
(SBSTD/11.2.0/win64)
(SBSTP/7.2.0/win64)
(SHPR/0.19.1/win64)
(STGR/1.0.0/win64)
AdobeUninstaller exiting with Return Code (0) Can anyone tell me if this looks right? I need it to work without removing Acrobat Pro
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‎Oct 15, 2019
05:30 PM
Thanks for that. We have more collegauges gettng the update now. So I am assuming its being released to our region. But one thing is we cannot download the latest version from our enterprise creative cloud packager. We need this to deploy out to our computer labs in our university. The lab computers have security enabled to stop the Creative Cloud app from updating
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‎May 23, 2019
01:04 AM
This information is not at the XD "Issues and Limitations" page linked above; it has not been updated since 8 November 2017. That page was one of the first we found and encountered when testing Shared Device deployment, and it did not provide any answers to this issue. The only thing sort of vaguely close is in relation to uninstallation. Could you please arrange to have the above article updated to be more current with the new information you've given?
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‎Jan 22, 2018
02:29 PM
Hi I have a user who is testing InDesign CC 2018 64bit on Windows 10 64bit They experienced a crash and thus lost their changes on their InDesign project I have the following screenshot but id like to know more details on why it crashed Is there a crash report logged somewhere? Other then the screenshot Ive provided
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‎Dec 13, 2017
03:34 PM
Is it possible to silently deploy updates for particular applications such as Lightroom Classic? I have just packaged Lightroom from the Creative Cloud Packager and installed it. There is already an update that is prompting so Id prefer to deploy this along side with the application to my users
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‎Oct 27, 2016
09:07 PM
1 Upvote
Hi I am trying to disable the Creative Cloud application from starting up on logon The reg key for this is located at: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run the key in there is: "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false =onOSstartup=true logic would suggest changing the =onOSstartup value to false would stop the application from starting on login Sadly it does not. I cannot find a list of parameters to check if there is any other value's I can use to disable this deleting the key entirely prevents the application from starting at login but if it updates it could inject the key in there again and thus un-doing my start up setting I have also tried deleting the =onOSstartup parameter completely but no change as it still starts on login
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‎Oct 25, 2016
03:28 PM
Hi I might have found a possible bug with After Effects 2015.3 on Mac OS X Steps I have taken: 1. Built a installer package with all products selected from the Adobe Creative Cloud Packager. Using the enterprise mode 2. Package configurations were: - ignore conflicts and continue installations - Adobe update manager disabled (IT manages update distribution) 3. Remote Update Manager enabled 4. included all applications and built package msi instsaller 5. Installed on a Mac OS X 10.10.5 6. Open After Effects 2015.3, go to Help > Updates. Able to open Adobe Update manager 7. Tested all other applications in suite, and Help > Updates is greyed out and not clickable 8. Checked the AdobeUpdaterAdminPrefs.dat and updates are suppressed: <?xml version= "1.0" encoding= "UTF-8" ?> <Preferences> <Suppressed> 1 </Suppressed> </Preferences> I have also created the same package build for Windows and After Effects updates IS disabled as it should be Has anyone else had this issue?
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‎Oct 24, 2016
08:34 PM
Hi I might have found a possible bug with After Effects 2015.3 on Mac OS X Steps I have taken: 1. Built a installer package with all products selected from the Adobe Creative Cloud Packager. Using the enterprise mode 2. Package configurations were: - ignore conflicts and continue installations - Adobe update manager disabled (IT manages update distribution) 3. Remote Update Manager enabled 4. included all applications and built package msi instsaller 5. Installed on a Mac OS X 10.10.5 6. Open After Effects 2015.3, go to Help > Updates. Able to open Adobe Update manager 7. Tested all other applications in suite, and Help > Updates is greyed out and not clickable 8. Checked the AdobeUpdaterAdminPrefs.dat and updates are suppressed: <?xml version= "1.0" encoding= "UTF-8" ?> <Preferences> <Suppressed> 1 </Suppressed> </Preferences> I have also created the same built but for Windows and After Effects updates id disabled as it should be Has anyone else had this issue?
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‎Sep 05, 2016
10:09 PM
Hi I did actually try /qn I have not tried /qb though Ill give it a go, thanks
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‎Sep 01, 2016
04:18 PM
Hi I need to uninstall the 2014 version of our Adobe Creative Cloud 2014 suites in an enterprise environment in preparation for 2015.3 roll out The current uninstall string in the uninstall registry key is :MsiExec.exe /X{58B27C97-F90B-45DA-958A-5ECE04D37D97} This works and uninstalls but I cannot get it to work with a silent option /q and /qn switches do not work Dont tell me there is no silent uninstall option for this? I have already tried the cleaner tool and it does not remove everything when I pick remove all option
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