Uninstalling KB2993651 and rebooting the Citrix server did fix the issue for us The process I used to verify this was: 1. Cleaned up profiles 2. Uninstalled KB2993651 3. Rebooted server 4. Logged in and opened C:\Users\<Username>\Appdata\Local\Temp\<number>\ 5. Opened a PDF and printed it - watched the Z@*.tmp files be created in temp folder 6. Closed Adobe Reader - watched Z@*.tmp files be deleted. (Historically, the files were not deleted upon closing Adobe Reader) 7. Logged off - confirmed that the profile was indeed deleted. On Citrix servers that still have KB2993651, I can repeat these steps but the Z@*.tmp files are not deleted upon closing Adobe Reader. On a different server, I tried installing Adobe Reader 11.0.09 without removing KB2993651 and the issue was still present so .09 did not resolve the issue.
... View more