Hi Thanks for our help. I managed an Adobe service call, they spent 15 minutes changing things via a screenshare and I observed preferences files being amended, then I saw shortcuts reappear and the case was declared closed. However, I later discovered only some of the basic shortcuts were back. I have Open New and Close but not Save, Save As or Export. Also immediately after this session I returned to an InDesign task to discover 90% of the words in an ad I was working on underlined as misspelled. Turns out the spell check dictionary has changed itself to Czech and cannot be changed (changes can be made but on save reverts to Czech). As I was working in InDesign immediately before the service call, I think I would have noticed a wall of red. Mac OS10.14.1 on a 2018 iMac Quad core i7 4.2GHz and 24GB RAM using latest CC update. Thanks
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