I have this problem and follwed to the red error details: Log Name: Application Source: Application Error Date: 7/19/2012 12:46:40 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Ramona-HP Description: Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045 Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f034a Exception code: 0x40000015 Fault offset: 0x00000000000761c9 Faulting process id: 0x14a4 Faulting application start time: 0x01cd65da5e3a1967 Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll Report Id: 13889778-d1d2-11e1-bef5-00038a000015 Event Xml: 1000 2 100 0x80000000000000 60784 Application Ramona-HP Photoshop.exe 13.0.0.0 4f61c045 MSVCR100.dll 10.0.40219.1 4d5f034a 40000015 00000000000761c9 14a4 01cd65da5e3a1967 C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll 13889778-d1d2-11e1-bef5-00038a000015
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