completely the wrong forum but keeps directing me here anyway.Our client had a hdd failure yesterday in 02/2014 they had purchased acrobat professional and we have in our records as the adobe order number being 6036648670 held in the account of (name.surname) [Email domain removed by mod] however I have logged on to that account and that order number is not appearing (others are). I wonder if you could help. A question for the community is how on earth do I get to speak to someone who might help or is this a trick question. .. .. computer says NO
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