Thank you for your comments and suggestions. I'm not sure about linking the file - I tried uploading 'test2.docx' to Dropbox and the link is here (not sure whether this will work...): Dropbox - test2.docx I did investigate the point at which the text drops. There's nothing on the hyphens, but at 'biography of...', if I change the fount to Times and look at the glyph panel, it says the character is GID 846, unicode 202A, 'left-to-right embedding', which is interesting. I hadn't tried before, but if I use the arrow keys to traverse over that point in the Word file, there is an invisible character (after the word space and before the capital R) at the point where the text drops out. The point is though that in the normal course of events you wouldn't want to be investigating the file before getting on with the job of importing it. These and similar problems recently cropped up on two completely separate jobs, which is what prompted me to post. Thanks again.
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