Hi Jeromie, I don't use Internet Explorer, but I did uninstall my Chrome and reinstall to fix the fact that I manually removed stuff.  That seems to have solved that immediate problem although the problem of the internal bundled flash crashing repeatedly still exists.  I do know about the Chrome plug in page.  The PPAPI Flash player (the only one shown) is enabled and "Always allowed to run" is checked. Interesting about the ad-blocking plugins.  I will experiment with taking those off, but if I do I get inundated with pop-up ads so I'm replacing one hassle with another. I disabled the power saving feature but so far haven't seen any difference. I'm not sure how to provide step by step instructions about how to produce it.  It simply happens while I am working on Google.  All of a sudden, any of the pages I have open that need flash to operate freeze.  I get a message saying the plugin has stopped working, then I get those little jigsaw puzzle pieces with sad faces and then a get a prompt to reload the page.  There aren't any "steps" that I take that I can do manually to reproduce this issue. If you have any other ideas, I'd be delighted to hear them. Thanks, Laura ... View more

Hi Maria, Sorry to be so late in responding.  I have put the install log files you requested on the cloud per the instructions in the link you provided. I also launched chrome from the command prompt as you suggested.  Now, since the internal Chrome flash is disabled it does not appear in my Chrome plug in page at all, but neither does the regular flash player that I have (or at least I think I have) tried to install several times.  As a result, the browser that I opened from the command prompt won't play any flash content at all.  Is there something I'm supposed to do to this browser to enable it to recognize the regular flash player? Thanks, Laura ... View more