My mistake Abambo, you are responding as though you are from Adobe. I guess the part that you're missing, since you're not from Adobe and aren't across the conversation I had with Adobe support then is that after increasing my monthly payments (whether it be to VAT adjustments or otherwise) they [Adobe, not yourself] then released a special deal, akin to the special deal that I signed up for in the first place at a reduced price. So the timeline from my perspective: Adobe released a promotional rate on the full CS suite, which I subscribed to along with the 1 year of Adobe Stock Adobe upped the price on my contracted 1 year rate of CS Adobe released a promotional rate at the same price that I originally signed up for (or maybe less, I'd have to check) at which point I questioned Adobe staff about the ethics of the above and was not satisfied with their response. I attempted to cancel my CS subscription and they said I would need to pay half of the remaining subscription price (the increased price) to exit. I cancelled my Stock subscription and then after the fact found out that my credits would disappear. I'm not saying that they are not legally in the right. I'm sure their fine print checks out. All I'm saying is that relying on policy and fine print to get out of treating your customers fairly or kindly is not the way any decent company of human beings should behave or be proud of.
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