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About daniellef99617211
since
‎Jul 04, 2015
‎Nov 29, 2023
daniellef99617211
Community Beginner
10
Posts
3
Upvotes
1
Solution
‎Aug 24, 2018
01:23 PM
Makes sense. This will have to be my absolute last resort though as it doesn't meet the needs of the client. Many of the forms are integrated into articles or more complex content. There are at least 7 forms on the website with different designs. The marketing people wanted it that way to force engagement. Some are even gated to lead to videos once they're filled out. I guess what I'm trying to find out, is if the problem can be solved on my end in some way using the forms as they already exist - changing the PHP, converting them to SMTP (no idea how that would even work...). That or even finding a diagnostic tool which will tell me WHERE the emails are getting lost - are they sending and being blocked by gmail? Are they causing an error and not sending?
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‎Aug 24, 2018
12:21 PM
That's true, I do know how to drop in HTML, but the issue is how do I move it around from breakpoint to breakpoint? The website's current forms sometimes have to change size or shift with the page. Generally when you add HTML you can't see until the page is live, there is no way to situate it before or after other elements on the page. Also, you're totally right. I'm trying to get the person in charge of the server to check a bunch of different stuff. I've done all I think I can do. It was working perfectly fine on the test server so I know it's right on my end honestly.
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‎Aug 24, 2018
11:14 AM
The problem with Wufoo is that you have to have a $99 membership to use it as a MUSE widget correct? I've thoroughly tested the forms I do have and when they're on the test server they will all send to the gmail account I set up, but when we migrate the website to the true domain, they stop sending.
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‎Aug 23, 2018
02:01 PM
I am having some major issues with Muse Forms on a site I am doing for a large company. I just need this to work for a few months until we can transition over to Wordpress. Everything else (after much stress and nonsense - I see why they are phasing Muse out) is working perfectly fine on the website. I'm an OK coder and can access all the PHP files etc to make changes, but I am not really a web person in general I did this website in Muse because it was meant to be temporary while they figured out something else. They needed a massive website up in about a week and half. For me Muse was quickest -I didn't have time to learn Wordpress - so here we are. Website: Home The Problem: The forms will not send. Initially they acted like they were sending but emails never showed up. I switched the email they were sending to (both with and without the same domain, I tried many). Occasionally, they would work fine. Then all of a sudden I'm getting: "The Server Encountered an Error". Ten minutes before, the form was sending fine to a gmail account. Nothing changed and suddenly I'm getting this error and now the forms won't send again. Some Notes: The website is hosted by the company on their own server. I am currently making these changes and checking things on a test server. I'm trying to work with the server manager, but I don't think he knows what is going on either. I am out of my depth on this. I am using Cyberduck - not the Muse FTP loader which I read sometimes caused issues. Things I've Tried: - Changing the "From" email in the PHP files (No change) - Putting both a @domain.com email and a @notdomain.com email in the send area for the forms (I've read this can trick it into working - no change) - Checking the website at domain.com/scripts/form_check.php (No errors) - Clearing the whole website and re-uploading it - Adding $headers .= 'MIME-Version: 1.0' . PHP_EOL; to function get_email_headers($to_email, $form_email) in form_process.php Things that aren't the problem: - All the forms have unique names, I worried that maybe if the forms had the same title it could be causing some sort of feedback loop - The email addresses I have used are all correct and functional. I've tried a variety - a GoDaddy address, a Gmail, and an @domain address - I have checked the SPAM. They were initially sending the spam in the Gmail address but I unmarked them as spam and then for a while they were showing up fine. Why were they sort of working, and then suddenly not working? I made sure that the Server manager didn't change anything and he claims he hasn't touched a thing. Please, please, please if you have some advice I really need help. This is a really major website and I cannot eliminate the 6 forms.
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‎Apr 09, 2018
09:07 AM
2 Upvotes
Oh my gosh. I am so dumb. I guess the HTML code I used wasn't as good. I downloaded the free QooQee disabler widget and that worked much better and solved my problem. After like three weeks of trying to fix this... it was as simple as that.
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‎Apr 09, 2018
08:50 AM
Hello All, I'm working on a website but I have ONE bug/problem I have not yet solved. When viewed on Mobile the user can swipe/drag right or left and it messes up the website. I suspect this is being caused by a full width image slider that hides behind the front content of the page when you scroll down. Sometimes chunks of the site will get stuck to the left revealing the banner element which is meant to slide/hide behind. I have CAREFULLY checked. There are no accidental elements hanging out on the art board. This appears to only happen badly to pages with image sliders. Swiping is disabled for all image sliders as well. I have already disabled horizontal scrolling via the master page and this solved the problem in browser. The issue ONLY appears to be happening in the mobile with dragging. Is there any script or code I can add to stop this? I'm not an awesome coder, but at least know how to add this stuff in. I'm just looking for a way to force/stop this from happening in mobile. The website can be viewed on the following test server: Home This is the site working correctly (image is in the process of sliding, not an error) If you hold and drag left it breaks apart like this - you can see the white background of the browser and all the elements have been shoved off the page:
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‎Aug 10, 2017
01:27 PM
1 Upvote
I've found one temporary work around - although it isn't what I want and is still somewhat problematic. For some reason if I go through and pin everything in the accordion left instead of center and align the type left it is sort of visually workable. Now the "+" background image gets cut off in mobile and it doesn't look as good as when it's centered, but at least now it can be clicked in mobile. This leads me to suspect that there is some hidden object, or something I can't edit that is pinned to the right or pinned in a way that prevents everything from staying centered. I honestly could not get to whatever the heck this is - maybe it's an invisible sub menu or something. It's not visible in layers nor findable no matter how many times you click and move things in the menu. For some reason though there is a new issue (or one I didn't see). It is acting like there is a hidden break point that I did not create. If you have the browser at mobile/minimum size, open the menu, and the stretch the browser the menu will suddenly close (instead of staying open and expanding with the browser). It's as if it's passing into a breakpoint where the menu was closed. So bizarre
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‎Aug 10, 2017
12:16 PM
This is what I suspected - What I couldn't figure out is why some objects inside the accordion will let me select them and change their pinning, and others are greyed out so I cannot alter them, even when they don't appear to be child elements of anything else ( like how you have to click into an object to get to the object in it and so forth). Also why the heck would it work on the master page just fine, but not function when applied to a page? I suspect I'll have to re-make my own menu, but when I set out to do it myself putting the accordion in another accordion yielded similarly frustrating results. Likewise, I want to understand WHY it is doing this so I can not deal with it again. I could make a landing page for the galleries, and eliminate them from the submenu forcing the viewer to go to a separate page and choose the gallery from there but I dislike that. I definitely get your point and in many ways I'm more comfortable working in Dreamweaver, but I simply cannot keep up with how much is changing with HTML5, responsive design, etc so I get left behind quickly. The truth is, I can do some of this basic web design - but I don't really love it. I do really enjoy solving a puzzle though and will be excited to figure out what is going on with this troublesome menu.
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‎Aug 10, 2017
08:34 AM
Here is a .muse for you to look at - I deleted the mass of gallery pages. I have been able to get in touch with the creator through Graphic River after a second contact attempt so hopefully they will have some insight as well. The Theme is called Areo and was purchased from Themeforest. I like using templates because I feel that I learn a lot by seeing what other people did, but I hate that muse doesn't really let me read or interact with the code. I only have basic HTML and CSS but seeing the CSS usually used to allow me to resolve my problems. Not with the way Muse handles it though... Get my .muse on Dropbox: Dropbox - AREODW_test.muse Regarding the not needing a breakpoint at 320. The only reason I added one was because on some pages when it hit mobile size everything went haywire so by putting on in I was able to essentially design it for mobile. For example on the Home page my title over the image (Illustration | Design | Printmaking) didn't look right when scaled down to 320 so I had to create a unique item for that size and hide it on other breakpoints. I couldn't find a better way to do this, if there is something I should have done differently I'm open to find out what I could do.
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‎Aug 10, 2017
06:09 AM
Hello All, I hope you can help me, as this seems to be my last major issue with my website. I'm using a template I purchased but in the end it's causing me more headache than I anticipated. My website is meant to be fully responsive, but when I bring the browser down to the minimum phone width (320px), he hamburger menu 'explodes' and you cannot click any of the buttons. The menu seems to work fine in the template (A Master), but won't work on any of my actual pages. Below are some solutions I've tried: 1. Contact the creator of the template through support - no response yet 2. Adding a new breakpoint at mobile size (320px) to fix it - this seems to make it worse, no idea why so I removed the added breakpoint 3. Checking for any wrapping or padding applied to any of the objects nearby or in the menu (none found) 4. Playing with the responsive width option on every part of the menu that would allow me - no luck 5. Adjusting the size in the transform panel - no luck the objects just explode past the set width I've noticed the menu acts weird even in the Muse design mode; once you scan in past the 775 breakpoint the menu will not move but just sit past the edge of the artboard. In the browser it doesn't do this, and only seems to break down once you get to right about mobile size. If you have ANY insight it would be so deeply appreciated SITE IS LIVE AT: www.DanielleFeliciano.com This is what it looks like in Muse ^ ^ When A Master is previewed in browser it looks fine and works correctly at mobile size Once you scroll to about 400 something you end up with this.... what the heck?
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