I haven’t tried it yet but just knowing someone is replying so quickly shows how professional they are ) Thanks again! Sent from my iPhone ... View more

Awesome! Thank you so much Monica! Your client services is great! Have a nice day! Annie Sent from my iPhone ... View more

Creative cloud but I am sure windows 10 is the problem!! Sent from my iPhone ... View more

I have the same major problem. Only thing is that this is my only way to put bread on my table. I work with illustrator daily and it has stopped working since the wonderful update of Windows 10 that crashes my computer EVERYTIME. When I called twice microsoft (in French) the man who answered my called hung up on me when I said I could no longer print. I called back, he was extremely arrogant and told me that wasn't him I talked to (i was super polite) then he put me on hold and never came back to the phone. There is no way to report such employees as it is impossible to get the line and when you do they hang up on you. That being said, ILLUSTRATOR is crashing and I lost all of my files that I had just created after waiting 30 minutes for illustrator to open. Don't know what to do ????? Any phone number or place I can refer to ? Thanks so much to anyone who has a suggestion. Annie ... View more