I just got off the phone with Adobe who gave me the solution to the "no sound on import" issue. First, close ALL running Adobe programs. Next, on the PC hit "Window" and "R" keys at the same time to bring up the run command window. Type in "%appdata%". In that window open the "Adobe" folder and find the "Common" folder. Rename that to "Common1". That should fix the problem! It worked for me.
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