it is acrobat 8 - but as it happens - i finally got a "thank you for activating" message - after 50+ attempts since i installed on my new PC. Fingers crossed the problem is rectified. I do have the serial number, activation # and activation type was noted as Repair. There was an error #, but i did not note it. If the problem reoccurs, i will reconnect. Thank you for reaching out.
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