Re: Acrobat Exits when trying to view interactive ...

Fill32 · ‎Jun 11, 2019

Don't know if this will help but here are the settings I have set based on the suggested fix above.

Fill32 · ‎Mar 12, 2019

The issue seems to be fixed now. I implemented the above suggestions. I checked I was using the latest version of Acrobat DC (version 19.0) and then changed the suggested preferences. The issue did not fix instantly upon changing the settings, but after quitting Acrobat and restarting my machine the issue appears to be resolved.

Fill32 · ‎Feb 26, 2019

When trying to view an Interactive PDF with video embedded I get the following message 'This PDF cannot be viewed in Acrobat or Reader, and the application will now exit'. This only happens when I try to view a page in the PDF that has video embedded, I can view any other page in the PDF with no issues. This happens if I have created the PDF (from InDesign) or I try to open a PDF created by another person. Anyone having the same issue and any idea why this may be happening? I am on a MacBook Pro, macOS Mojave 10.14.4 Beta using the latest versions of Indesign and Acrobat DC.

Fill32

Fill32

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Re: Acrobat Exits when trying to view interactive ...

Re: Acrobat Exits when trying to view interactive ...

Acrobat Exits when trying to view interactive PDFs