Confirmed that dfriess's solution does in fact resolve our issue as well ... View more

We will try that suggestion and let you know, we did delete the C:\ProgramData\regid.1986-12.com.adobe folder which didn't have any affect.  I agree this presents like a licensing issue so we will try your suggestion but another thing we thought was odd was that we are using the volume license installer and serial number which displays that it is using the volume license in the regid file under programdata: <swid:license_linkage> <swid:activation_status>activated</swid:activation_status> <swid:channel_type>VOLUME</swid:channel_type> <swid:customer_type>VOLUME</swid:customer_type> but in the registry it displays an install type of retail ... View more

I used the adobe uninstall tool to remove any old instances but here is what I tried with no luck: Completely Uninstalled Adobe Pro, disabled patches so it remained at the 11.0 base with the same symptom. Following the other forum I disabled security both from within the app and from the registry, no difference I installed acrobat reader, acrobat reader did not display any of the symptoms but acrobat pro behaved the same way. Patched Acrobat to the latest version without disabling any symptoms, issue still persists. This issue only seems to be affecting my VDI users, physical machines appear to be unaffected. ... View more