wow, you clearly do not face the same problem as us. Or you are just plain dumb, didn't you read, he said "Customer care is pretty useless as the chat is closed and phone line is taking over 30+ minutes to get through." And when you click cancel plan a window pops up and say "contact support to make changes to your plan". That link brings you to the useless chat and phone line he mentioned. Please do not reply if you are going to reply the same stupid answer. Thank you!
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