On Edge, I don't have to uninstall the extension to stop the issue; it sufficies to turn the extension off. ... View more

I don't know what you're talking about when you refer to "the PDF URL." As I said earlier, I can make the problem occur by launching Edge and then exiting Edge, without looking at any PDF files at all. That means that there is no PDF URL to inspect.   Meanwhile, here is what I see when I follow your instructions about the Task Manager. ... View more

Here's a video for you. You'll see that at 0:10, after I've closed the window, I get the spinning-wheel pointer, and then at 0:12 a window pops up and vanishes too fast to see. Then I open and close an Edge window again. This time, a blank window pops up at 0:30, and when I click the home icon in its upper left corner, it reveals itself to be an Acrobat window.   BTW I have tried completely uninstalling and reinstalling Acrobat, to no avail. ... View more

I'll try to get a recording. Meanwhile I can answer your other two questions:   1) Edge is the only browser that I use, and the problem is clearly associated with the Acrobat add-on. 2) PDF URLs do not seem relevant, because the problem occurs when I launch an Edge window and exit immediately without even opening any files. ... View more

I think I may have spoken too soon. Now, regardless of the settings of the "Show online storage" options, when I exit an Edge window, I get a "spinning wheel" pointer for a few seconds, and then a window pops up and goes away so quickly that I can't see what's in it, if anything. As before, disabling the PDF extension makes this behavior go away. ... View more

First, please note that I have changed my Adobe Community profile from Vibrant_Dusk01AC to my real name.   I am indeed running 25.001 20643.   Since sending my original note, I have found that I can make the symptom go away by going to Edge's "Manage Extensions" page and disabling the Adobe Acrobat PDF extension. For testing purposes, I re-enabled it, and then, as you suggested, I went to the Preferences->General page. I found that "Show online storage when opening files" was already unchecked but "Show online storage when saving files" was checked, so I unchecked it.   After that, I reenabled the Acrobat PDF extension and tried again. The problem seems to have gone away.   So I rechecked the "Show online storage when saving files" and tried again. The problem still seems to be gone.   This makes no sense to me. I'm going to restart the machine and look at everything again. Meanwhile, perhaps you can give me some idea of why changing the options and then changing them back should make the problem stop happening. ... View more

You are correct: I have the older version that has Type 1 fonts. Here's an example of my problem: My machine has a font called "Palatino" that is one of the Adobe Type Basics font and, so far as I know, is only a Type 1. Word does not display that font correctly, although if I use Acrobat to "print" that same Word document as a PDF file, it displays correctly. It also has a font called "Palatino Linotype," which, as far as I know, is distributed as part of Windows. That font works just fine, but its spacing and appearance are subtly different from the "Palatino" font. So I'm trying to figure out how best to resolve the discrepancy without changing the appearance of old documents that use the older font. ... View more

I have a related question/problem. I purchased the Adobe Type Basics package many moons ago and successfully used it on my Windows machines for quite some time. Recently I've updated my computer to Windows 10 and my Microsoft Office installation to the current version. What happens now is that when I try to use one of these fonts within Word, it displays incorrectly. However, when I use Acrobat to convert the resulting document to PDF, it displays correctly. This says to me that the font installation has somehow gotten scrambled, so that Word doesn't know about the font properly even though Acrobat does. Is there a way to reinstall all these old font files on my windows 10 system to ensure that everything is installed correctly. Note that unlike the earlier poster, I did save all my download files. ... View more