One more thing I'd like to add (although others have touched on the same point): One of the biggest reasons Quark has faded into semi-obscurity is the company was unresponsive (and downright arrogant at times) to its customers. They were slow to upgrade to a PowerPC version, and when they did, they forced you to choose between 680X0 or PowerPC. Most software developers, including Adobe, included both versions in the same box. Years ago, when talking to a Quark representative about this, she replied "Well, we're not just ANY software company." And that was their attitude in a nutshell. It was like Lilly Tomlin (as the phone operator Ernestine) saying, "We don't have to care--we're the phone company!" Then they were slow about releasing an OS X version, and in the meantime InDesign just kept getting better. I was only too happy to switch to InDesign, which had features Quark XPress lacked, and users had been grousing about their absence for years. Quark dug its own grave, really. They are no longer arrogant or unresponsive, and the program now holds its own against InDesign, but I doubt they will ever enjoy anything close to the 90% market share they once did.
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