Hi Michellep1184,    Apologies for the slight delay in response.   In order to post a form online, you can use our Adobe Sign self-serve Webform functionality. This functionality allows for you to have a fillable and signable form available on your website. You don't need to know the email address of the signer prior to signing the agreement.    For a short video on how this works, please go to: https://helpx.adobe.com/sign/how-to/sign-widget.html    The webform functionality is available with the Small Business, Business and Enterprise Adobe Sign license. I've sent you a private message to discuss the best package for your requirements.    Hope this helps!   Kind regards, ... View more

Hi Earlychildhood,    Apologies for the delay in response.    You're able to apply conditional logic on an Adobe Sign agreement, meaning that certain fields only become visible if another field has been selected like the check box in your example.   More information on Conditional Logic and Adobe Sign can be found here: https://helpx.adobe.com/uk/sign/using/form-field-conditions-settings.html   Please note that the Conditional Logic feature is only found with the Adobe Sign Small Business, Business and Enterprise license.    Hope this helps!   Kind regards,   ... View more

Hi UC Dental,    Good question!   This is definitely possible using the Adobe Sign app that can be found on the App Store for both Android/Google Play and Apple devices.    For a short video, please go to: https://helpx.adobe.com/sign/how-to/adobe-sign-from-mobile-app.html   Hope this helps! I've also sent you an email to help advice on the best price for your requirements.   Kind regards,  ... View more

Hi Andrew,    Apologies for the delay in response.    Please note that for the following tags, a radio button with check box format is created after the document is completed. {{(#0=(Yes)SIT30816_es_:signer1:style(check):dimension(width=5mm,height=5mm)}} {{(#1=(Yes)SIT30816_es_:signer1:style(check):dimension(width=5mm,height=5mm)}}   When the agreement is received, the box does appears as a regular radio button.   However, after its signed it will revert to a check box.   Let me know if this works, or if you have any more questions.     Kind regards,  ... View more

Hi DramseyTTU,    To send a number of forms in bulk to recipients to eSign, with the ability to manage and track the agreements- I'd recommend you to use MegaSign. For a short video on how MegaSign works, please go to: https://helpx.adobe.com/sign/how-to/adobe-use-mega-sign-bulk-signatures.html   I can also see that the University you work for has an Enterprise Adobe Sign subscription with MegaSign capabilities. Please reach out to your IT department to activate your license.    Hope this helps!   Kind regards,    Marian  ... View more

  Hi Thaas,   Good question.    There are a few ways to be aware of the newest changes and major releases that occur with Adobe Sign. I would recommend signing up to our Adobe Sign Innovation Series. Monthly Webinars covering the hottest topics in the Adobe Sign space.   You can also keep on top of our Major Releases via the following pages: *Adobe Sign Technical Notifications *Adobe Sign Release Notes   Hope this helps!   Kind regards,   Marian  ... View more

  Hi Kathy714,   Apologies for the delay.    Good question. There is a way where you could send documents in bulk using the MegaSign feature found within the Adobe Sign Small Business, Business and Enterprise license. MegaSign also allows for you to manage and track the bulk send with reminders.    For a short video on how MegaSign works, please go to: https://helpx.adobe.com/sign/how-to/adobe-use-mega-sign-bulk-signatures.html   I have also sent you a private message with more details on upgrade options and next steps.   Hope this helps!   Kind regards,    Marian  ... View more

  Hi Srinivas,    Good question.    To circumvent this issue, please position a signature block text tag i.e.:   {{*SigB_es_:signer1:signatureblock}}   on the last page of the document. This will produce the signature in that position. You can amend the size of the font to reflect the size of the signature box.   For more text tags, I'd like to refer you to our Text Tag Guide. A new page with signature box will no longer be created.   Let me know if this works, or if you have any more questions.   Kind regards,   Marian  ... View more

Hi Gsmela,   Apologies for the delay in response.    Currently it is not possible to upload a Template (i.e. underlying document + form field layer) as a basis of a webform. However, you are able to add a 'form field layer' i.e. the fields in their respective positions, to an agreement you've uploaded as a webform.    When creating a template, simply save it as either a 'Reusable Form Field layer' or 'Both.'   When you subsequently upload a document as a widget, you can then simply add the Fields in their respective positions by adding the form field layer. To do so, simply click on 'Field Template' on the top left-hand corner of your Adobe Sign screen and select the form field template.    Hope this helps!   Kind regards,  ... View more

Hi Ilka,    Apologies for the delay in response.    Though our standard settings limit you to a maximum of 25 recipients in a workflow, with your Adobe Sign Enterprise license you can ask for the Support Team to extend the limit for you. For various methods to reach out to the Support Team, please click here. For more information on our transaction limitations, please go to: https://helpx.adobe.com/uk/sign/using/transaction-limits.html   Hope this helps!   Kind regards,  ... View more

Hi JCGLF,   Thank you for raising this point.    To cancel the agreement, simply select 'Hide' on the right-hand menu. This will automatically cancel the agreement.      Hope this helps!   Kind regards,    ... View more

Hello D-R,    Good question.    To access Adobe Sign, simply go to https://secure.echosign.com/public/login   Let me know if this works for you.    Kind regards,    Marian Abshir     ... View more

Hi Ronald,    You can create an Adobe Sign Webform using the Adobe Sign Small Business, Business or Enterprise license. I believe you currently hold an Individual Adobe Sign subscription. I have just sent you the relevant quote for an Adobe Sign Small Business subscription with the webform functionality in case you'd like to upgrade.   For a short video on how to create a webform, please go to: https://helpx.adobe.com/sign/how-to/sign-widget.html   Hope this helps! Please don't hesitate to get back in touch should you have any more questions.   Kind regards, ... View more

Hi Acinace84,   Apologies for the delay in response.    To ensure the date format in Adobe Sign follows the dd/mm/yyy format you can also choose to include an Adobe Sign Text tag in the original Acrobat file. A text tag allows for you to customize and standardize Adobe Sign fields. The tags can be used in PDF's (like in Acrobat) or in other file types like Word, Excel etc. You can find the different text tags in this link.    In order to set the date format as dd/mm/yyy simply include the text tag for this (found below) in Acrobat: :isdate(format=dd/mm/yy)       Hope this helps!   Kind regards,   Marian Abshir   ... View more

Hi Bill,    To change the First & Last name associated with your Adobe Sign Account, plesae follow the steps found here: https://helpx.adobe.com/uk/manage-account/using/create-update-adobe-id.html   Alternatively, please reach out to the Adobe Sign Support Team who can also change the name on your behalf: https://helpx.adobe.com/sign/kb/how-to-contact-support-adobe-sign.html   Hope this helps!   Kind regards,  ... View more

Hallo Manuel271,   Um die gleichen Informationen in die Felder (z. B. Name und Adresse des Kunden) auf jeder Seite zu kopieren, müssen Sie nur das Textfeld „klonen“. Durch das Klonen des Felds wird sichergestellt, dass für jedes Adress- oder Kundennamensfeld automatisch dieselben Informationen ausgefüllt werden. Klicken Sie einfach mit der rechten Maustaste auf das Feld und wählen Sie "Klonen". Unten finden Sie einen Screenshot, wo Sie diese Option finden.   ... View more

Hi KimG_BSA,   Depending on the type of Adobe Sign Account you have, you can set up a Document Retention Policy with Adobe Sign, where documents after a certain time are auto-deleted. For more information, please go to: https://helpx.adobe.com/sign/using/data-document-retention.html ... View more

Hi Carolanni, A recipient may be taken to the Adobe Sign login page when receiving an email to eSign for a number of reasons, though this is not very common. It also does not matter if he has got active Adobe Sign license. One reason could be that he has an Adobe Sign Free Account, which can be created if he has either eSigned a number of agreements in the past or has trialed Adobe Sign. He should therefore be able to log into his free Account, and sign any agreements and see all his past signed agreements listed. To do so, please request for the signer to go to the Adobe Sign Login Portal > Select 'I forgot my password' > Reset his password for his Account and he could use these details to sign any agreements in the future. Please note that there could be a number of other reasons incl. an active Acrobat license etc. To find out the specific reason, please reach out to the Support Team and ask for the account status of your colleague. Hope this helps! Kind regards, ... View more

Salve Cordiali saluti, ... View more

Hi Kenneth, For a feature comparison report on all features available on the Individual license, and those available on other license types- please click here. Alternatively, please reach out to our pre-Sales Teams who will be able to talk you through the different options available. I believe a colleague reached out yesterday to help set up a call to advise on the best license for your requirements. If you have any additional questions, please don't hesitate to get back in touch. Kind regards, ... View more

Hi Jason, Good question. Once signed, all PDF's are stored against your Adobe Sign account but can also be archived externally and in other solutions. You could use the likes of Microsoft Flow for example to redirect the specific PDF to a folder. If you don't want any document data saved on the Adobe Cloud, you could also set up a Document Retention policy with Adobe Sign, where we could automatically delete the PDF's from our cloud. I've just dropped you a private message to help set this up. I hope this helps! Kind regards, ... View more

Hi Luke,   Thank you for your time just now.   Good to hear that this issue has now been resolved.   As a recap, please ensure to either log out of your existing Adobe Sign Account or use a separate browser or incognito window when sending the contract to another one of your email addresses to eSign. Otherwise, you will still be logged into your original Adobe Sign account and can therefore not eSign the agreement on behalf of your other email address.   I'll close this case for now as resolved, if you have any more questions - please don't hesitate to get back in touch.   Kind regards, ... View more

Hi MansourK, Apologies for the delay in response. It appears as though Adobe Sign is reacting out of the norm, which could be down to a technical error. To get this investigated, please reach out to our 24x7x365 Support Team following the steps found in the link below: How to contact support? | Adobe Sign To automatically recognize a signature field in a document, you'd either need to use a Text Tag or an Adobe Sign Form Field Template. The Text Tag for a signature field is: {{Sig_es_:signer1:signature}} I hope this helps! ... View more

Hi Nhu, To get in touch with the Adobe Sign Support-team, please use the contact details found when following the steps in the link below; How to contact support? | Adobe Sign Generally, a Message Template can be set up and auto-selected which can change the Agreement name and message. This could be the cause of the error, though there could be other reasons. Please get in touch with the Support Team for further investigation. Kind regards, ... View more

Hi Prism, To add a signature box on every page, please use the text tags for form fields. The text tags can be placed on any location on the document and you can specify the location, size and type of form fields such as a signature field, a check box and many more. The text tag can be placed on all document types supported by Adobe Sign such as PDF, Microsoft Word, PowerPoint, Excel or many more. The text tag for a signature box for the first signer is: {{Sig_es_:signer1:signature}} Please note that all signers would need to be defined in the signature workflow. If the sender needs to sign the document first, they'd need to be the first signer in this workflow. You can copy this text tag on the last page of any document, and a signature box will automatically appear assigned to the first signer when pushed through Adobe Sign. For more information, please go to: https://helpx.adobe.com/uk/sign/help/adobesign_text_tag_guide.html Hope this helps! Kind regards, ... View more