Adobe Customer Service: When they don't know what's wrong with their CC and they don't want to deal with it, they just hang up on you! FIRST! I WANT EVERYONE TO KNOW THAT AVID CUSTOMER SERVICE WOULD NEVER DO THIS. Team Project has stopped syncing since the morning, Fonts wouldn't sync, nothing syncs. We have 16 licenses from them and they are not willing to share with us or don't even know how to fix the problem. They either blow me off by saying we'll call you back or hang up! THIS IS NOT ACCEPTABLE ADOBE!!! IT'S 1:30 PM AND OUR SYSTEMS HAVE BEEN STOPPED SINCE THE MORNING. All I see is that team project is disconnected and only saving locally. I uninstalled everything and reinstalled and still same problem. Brought down the IT department and we looked at possible network problems and there was none of that. 1Gig up 1 Gig down. They added on Adobe's website & have a recording when you call that indicates that Adobe CC is having technical difficulties. They would not tell me what it is. HOW ARE WE SUPPOSED TO WORK!? NEXT TIME I"LL MAKE SURE TO LOAD UP OUR NEW PROJECT WITH AVID. THAT"S A SOLID SYSTEM! THANKS FOR NOTHING!
... View more