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‎Apr 13, 2017
09:19 AM
Also, don't forget to update the Responsive HTML5 Settings (Outputs(SSL) > right-click Responsive HTML5 > Properties > Content) by selecting the browse sequence before you Save and Generate.
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‎Apr 13, 2017
09:19 AM
I opened the Help for RH 2017, searched for Browse Sequence Editor, and this topic was the first hit: Is this what you meant?
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‎Apr 13, 2017
08:45 AM
2 Upvotes
Just a quick note: In RoboHelp 2017, the Browse Sequence Editor is now located in the Project tab. RH's Online Help erroneously states that it is in the Tools tab. Also, don't forget to update the Responsive HTML5 Settings (Outputs(SSL) > right-click Responsive HTML5 > Properties > Content) by selecting the browse sequence before you Save and Generate.
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‎Apr 13, 2017
08:45 AM
Just a quick note: In RoboHelp 2017, the Browse Sequence Editor is now located in the Project tab. RH's Online Help erroneously states that it is in the Tools tab.
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‎Apr 12, 2017
11:05 AM
I've done that too (Force All). I'm going to prepare a test document with multilayered Conditional Text to figure this out, and if it's a real bug, I'll raise it to Adobe Support. In the meantime, wherever there are paragraphs with multiple layers of CT, I'm going to have to break them apart, duplicate them, and tag them independently. Really defeats the purpose of Conditional Text, but I'm running out of time.
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‎Apr 12, 2017
10:10 AM
Okay, to be specific, the Frame files are linked to the RH project. When I make a modification in the FM files, RH detects it and indicates that the linked files need to be updated.
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‎Apr 12, 2017
09:31 AM
Argh. Maybe I need to rebuild the project from scratch and re-import the FM files?
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‎Apr 12, 2017
09:25 AM
It is it's own project into which I imported the single source FM files.
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‎Apr 12, 2017
09:10 AM
Yes. I updated the book file and resaved all the FM documents.
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‎Apr 12, 2017
08:53 AM
Okay... now RH is just being belligerent. In Framemaker, I selected all the files in the Book, went into Show/Hide Conditional Text and specified to show only Prod2 Conditional Text. In RH, I opened the Project Settings and enabled "Apply FrameMaker Conditional Text Build Expression" and updated the Frame files (re-importing all the content). When I look at the updated topics, they are now showing the Conditional Text for Prod1! I look at the Frame files and only the Prod2 CT text appears, but when I look at the updated topics in RH, the Prod1 CT text is appearing. How is that even possible? How is RH deciding that it will only recognize the Prod1 text if the source file doesn't display the Prod1 text?
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‎Apr 12, 2017
07:29 AM
Actually, I am Showing only the Conditional Text that applies to the product I'm generating, but in the conversion to RoboHelp, all the text regardless of it's CT tagging appears in the topic. It gets filtered out during the Output process. However, I have tried it both ways (Show All/Show as per Condition). The flag you're mentioning is in Project Settings > Import tab > Edit Conversion > Other, correct?
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‎Apr 11, 2017
06:45 PM
I think I've found another serious flaw with the FM to RH conversion. Shocking, I know. SHOCKING! I've got single source FM document that is designed to support four different products. The products are pretty similar, which is why there is a ton of overlap. I use different book files, add remove chapters as needed, and use Conditional Text. So here's the setup: I have a paragraph that applies to two products, but not the third. So I use Conditional Text to tag the paragraph as Prod1, Prod2, and Prod3. I add a second paragraph and tag it for Prod4. When I generated the PDFs for each product, the Conditional Text filtered out only what applies per product, hiding the rest, and it worked great. When I generated the HTML5 Help for Prod1, I selected the CT filter for Prod1 in the Project Manager and selected the CT filter for Prod1 in Outputs(SSL) for HTML5. It worked great: the text for Prod1 appeared and the text for Prod2, Prod3, and Prod4 were hidden and it was all peaches and cream. But when I tried to generate the Help for Prod2 (selecting the Prod 2 CT filters in Project Manager and Outputs(SSL)), huge gaps of text were missing. Going into Project Manager, I took a look at the topic and I could see all the Conditional Text filters applied and they were correct. However, I noticed that the order in which the CT were listed was Prod1, Prod2, Prod3, and Prod4. I'm guessing that the CT filters are applied alphabetically. As an experiment, I removed the Prod1 and Prod3 CT from the text in the FM file (leaving Prod2), updated and regenerated in RH, and the Prod2 text re-appeared! So I went back and reapplied the Prod1 and Prod3 CT tags on the text in FM file, updated and regenerated in RH, and the text disappeared again. So here's my theory: when you apply multiple layers of CT tags to a paragraph in FM, RH will filter out the text based on the first CT tag it encounters, ignoring any others that follow. When I generated the help for Prod1, it kept the text marked as Prod1 because it's the first tag it hits (alphabetically). But when I try to generate the Help for Prod2 (which hides the text for Prod1, Prod3, and Prod4), RH finds the paragraph with the multiple CT tags, encounters the Prod1 tag and hides the text even though it is marked for Prod2. This means that I cannot have a paragraph be marked with multiple Conditional Tags because only the first one will be recognized when converted to RH. The only way around would be to repeat the section for each product and tag them independently. This is huge pain and it defeats the purpose Conditional Text. Am I right? Is there something I'm missing? (I apologize for the long post. I tried to shorten it as much as I could)
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‎Apr 11, 2017
07:04 AM
I tried that just now. I added some text to a page ("this is a test"), added a Go to URL marker with a URL, added a Character style (blue link), and then went into RH (Project Settings > Framemaker Document > Edit) and selected "Exclude from output" for the "blue link" character style. When I updated the Frame files, the "this is a test" text disappeared completely.
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‎Apr 10, 2017
01:33 PM
Okay... I've made a discovery and fixed it, kind of. BTW, I shortened the Robohelp path to be as close to the root as possible. When I looked at the page source of the converted webhelp (where the hyperlink was dead), I noticed there was a span marker called FM_urllink, but no hyperlink. So on a hunch, I removed the character style in Frame and kept the marker (Hypertext: message URL http://www.vyv.ca). I updated the Frame file, regenerated the page, and voila! The link works! There's something about applying a character style on the text that has the Marker that hides the hyperlink in the converted HTML5 page. Now while the link still works in PDF, this means that links in PDF cannot be highlighted with a Character style. I supposed the work-around would be to use Conditional Text to mark one link as Print only and another as HTML only. Any other insights?
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‎Apr 06, 2017
01:44 PM
Greetings! I'm starting to get a handle on the HTML5 layouts, but there's something that irks me. When the window is opened full-screen, the text gets splayed out across the entire width and it looks really fugly. I would prefer that the text be restricted to a certain width and appear in the middle of the Body page. For an example of what I mean, take a look at this: Particle Guides | Connecting over USB or see below: Is this a Master Page issue, or do I need to define the left/right margins for all the paragraph tags in play (presumably in RHStyleMapping.css)? Is there a way to define a page size within the Body frame that restricts the text layout so that it doesn't go rampaging across the width of a maximized window?
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‎Apr 06, 2017
01:23 PM
In the end, I reapplied one of the default layouts and it fixed the problem. In my redesigning one of the layouts to something more custom, I guess I must have broken something. *sigh* For now, the issue is fixed. Thanks for your help!
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‎Apr 05, 2017
07:55 AM
So to sum up the results of this dysfunctional RH/FM relationship: If you are linking Frame files as your source files, RH2017 will attempt to access Framemaker when importing or updating these files. However, if you do not have FM2017 currently running, RH2017 will attempt to launch FM2015 automatically, which can lead to an error if 1) you do not have FM2015 on your system, or 2) your Frame files are in 2017 format. Solution: you need to ensure that the File Associations are updated and that you have FM2017 running at the same time as RH2017.
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‎Apr 05, 2017
07:46 AM
From what I can see the "Convert References to Hyperlinks" only applies to Word files being converted to WebHelp. There doesn't seem to be a Frame equivalent.
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‎Apr 05, 2017
07:45 AM
So you're saying that the folder location of the Frame and RoboHelp files impacts how it converts a hyperlink from Frame to Webhelp? So if I set both closer to the Network root, this might resolve itself? How weird. If this works, it's going to require a serious restructuring of all my paths.
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‎Apr 04, 2017
02:18 PM
Greetings! I'm a using FM2017 and RH2017. I've search through the help and the forums, but I haven't found the answers I'm looking for. If there's a thread I've missed or a page I've skipped, please let me know. I have a Book file with chapters in Frame that I'm converting to WebHelp. Everything is converting over nicely, except the hypertext links to external website (like the company website or the FTP site that contains the media required to complete the exercises). The text appears in the traditional blue link color, but there's no link there to click. In Frame, I would highlight the text, insert a Hypertext marker (message URL http://www.vyv.ca). When I save this as PDF, the hypertext is live and works great. When I convert it to WebHelp, the text appears in blue, but there is no link. What am I doing wrong? What am I missing?
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‎Apr 03, 2017
11:38 AM
I guess I would also need to mark it with Conditional Text so that it doesn't print when I make the PDFs. That's a lot of extra work though to marks dozens, even hundreds of pages like that. It would just be easier to output to WebHelp instead, but the ResponsiveHTML is so cool. I didn't realize that Responsive was a synonym for Truncated.
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‎Apr 03, 2017
11:30 AM
I tried add extra paragraphs at the bottom of the page, but they are ignored in the conversion. The only way that this would work would be if I put three empty paragraphs at the end, then add some words at the bottom like "To learn why these words are here, please contact Adobe Support."
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‎Apr 03, 2017
11:27 AM
I usually launch RH first. I'm a non-conformist like that. I agree that the bug is the insistence of opening FM2015. The thing is, if I uninstall FM2015, I get this error:
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‎Apr 03, 2017
11:03 AM
No wait... I take it back. It's really weird. You must manually open Frame 2017 when you try to import or update an linked Frame file in RH 2017. If Frame 2017 is not currently open, Robohelp will try to launch Frame 2015 automatically and then this error appears: When this happened, I went into the Control Panel and checked the file associations. Everything is associated to Frame 2017, and yet, RH 2017 will try to launch Frame 2015 unless Frame 2017 is open. *gobsmacked*
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‎Apr 03, 2017
10:22 AM
Yes. That seems to have fixed the issue for now.
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‎Apr 03, 2017
09:46 AM
I very deliberately installed Frame 2015 first, then Frame 2017. For some reason, the associations don't get updated. I had to go into "Control Panel\All Control Panel Items\Default Programs\Set Associations" to manually re-associate the documents. For now, the problem seems to be resolved.
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‎Apr 03, 2017
07:31 AM
Okay.... here is an update of something that I just realized. The reason why RH 2017 tries to launch Frame 2015 is because, during the installation of Frame 2017, the default Windows associations were not updated from 2015 to 2017. This is why it would try to launch Frame 2015 instead of Frame 2017, causing the errors. I have now manually updated the associations from Frame 2015 to Frame 2017 and will be running more tests. I'll let you know what I find out.
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‎Apr 03, 2017
07:11 AM
Greetings! Here's what I have installed, as suggested by Adobe Support: Adobe Robohelp 2017 Adobe Framemaker 2015 Adobe Framemaker 2017 (files I've worked on have been opened and saved in 2017 format) I launch Robohelp and open my project. I create a new folder and try to import a Book file. Framemaker 2015 launches automatically and the following error box appears: I try to import single Frame file (*.fm) instead. I get this error: I try to open the Frame file in question in Framemaker 2015, I get this error: So here is my theory of what has happened: when Frame 2017 was released, I upgraded all my Frame documents to the 2017 format, which means they cannot be opened in Frame 2015. Robohelp 2017 has a bug that causes it to launch Frame 2015 to access the Frame files, but they are no longer compatible because they have been converted to 2017 format. I tried uninstalling Frame 2015, then ran Robohelp 2017, but it does not recognize Frame 2017 as a valid Frame application, so it no longer works. THIS IS A CRITICAL, SHOW-STOPPING BUG. This means I must re-save all my documents to 2015 format, uninstall the 2017 versions of Frame and Robohelp, and continue working in the 2015 versions until Adobe decides it's going to deal with this. But seeing as I'm paying a monthly subscription to get updated, bug-free software, this situation is EXTREMELY DISAPPOINTING.
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‎Mar 29, 2017
06:34 AM
And when should we expect the first update of RoboHelp 2017 to be? Because this bug is making itself a Critical Stopper for me right now (and if you look in the thread, it has caused at least one other person to miss a deadline).
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‎Mar 28, 2017
02:05 PM
I'm in contact with Adobe Support and he says that "Adobe is working on the problem right now." Seriously bad bug, if you ask me. His suggestion is that I reinstall the 2015 version and work from there. That means I'll have to save everything down to the 2015 version. Bloody hell. I wonder if there are people at BlueSky and Macromedia who look like this:
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