Re: Grey Screen in IE 11 after newest DC update

RXRD · ‎Oct 14, 2016

Yes it does work this way, unfortunately this would pretty much bring production to a halt due to the extra steps involved. Thank you

RXRD · ‎Oct 14, 2016

Just an FYI- this only allowed our users to view one to maybe a couple PDF's before the problem came back.

RXRD · ‎Oct 13, 2016

I've already tried a everything from that link including a repair install. There is no error message, the screen just opens grey. do to our process it will be very counterproductive to open PDF's in the program and not the browser. We are using Win 7. Thank you

RXRD · ‎Oct 13, 2016

After the newest Adobe Reader DC update Version 2015.020.20039, my users keep getting a grey screen when opening a PDF in the browser. I have uninstalled and reinstalled the product and it still happens. The only way around is to uninstall and download an older version of Reader. Is anyone else getting this issue? I keep getting calls from more and more users and when I check, sure enough Adobe Reader was just updated. I need this resolved as soon as possible. It worked just find before the update. Thanks!

RXRD

RXRD

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Re: Grey Screen in IE 11 after newest DC update

Re: Grey Screen in IE 11 after newest DC update

Re: Grey Screen in IE 11 after newest DC update

Grey Screen in IE 11 after newest DC update