Reporting: Did a 2 minute take with different triggers that would have previously produced the error. No error. Hurray! Thanks for fixing it ... View more

Dan the man! Thanks ... View more

In terms of length: audio files are between 10 and 15 minutes (I'm in the splitting game now, down from half an hour...) The wave formes do not show up by letting it sit for a while. I might let it sit for 2 minutes with nothing changing. I zoom out (Alt+mouse wheel) and of the let us say 20 zoom levels 3 random ones might show the waveform. If I have a second track underneath it might show waveforms at let's say 2 different zoom levels. I can have things sitting for 30 minutes without change - and it is true for both mp3 and wav. ... View more

Thanks Dave, Put me down as an "onto-latcher". I think PotoPo is one of the best new features - at least for what I'm doing - and it alone was worth the wait for the last release even with the limitation because it so much better sells the animation (through that typical animation style). But my guess is, that for live streamers, it will only become more useful if the face and the features have separate controls. Cheers, Johannes ... View more

Hi Dan, Here are two arf files. Sorting them by time I chose the two with a creation date before and after the event. There was none produced at the actual time the error occured. https://www.dropbox.com/s/oh6f20t4owxwjoc/arf.rar?dl=0 ... View more

Hi Dan, I'm on a slow internet connection in the mountains right now and the project folder is pretty substantial: 1.4 Gigs For me it is not a big issue as I don't do live broadcasting and if I'm the only one who can "produce" the error, nevermind. But if you would like to investigate here are more details for your investigation: In trying to analyze the error I found that it appears when I record from the webcam and call 3 or 4 keyboard triggers (in sequence; some call an animation cycle replacing body and head, one a replacement mouth - no error. If during the same take I later call another animation cycle the error appears). The error pops up only when finished and the the keyboard takes appear in the timeline. But it won't allow playback or any other interaction with CH. It will keep popping up whenever I click something in the window, though I can select the takes individually inbetween clicking away the error message and can then hit "delete" for each one until all keyboard trigger takes are deleted. Then the error message disappears. The take based on the webcam is not affected and can remain in the timeline fully functionally. In other news: Thanks to the entire team for the final release. I'm really enjoying the new features and look forward to putting out my first big project - a labor that started and grew with the beta version over the last 11 months! ... View more

Yes, I can see the mouth movements when scrubbing and also during playback. And they correspond to the visemes. But that comment opens up and interesting possibility. Could it be that the problem arises from the puppet structure? In the final release they changed how triggers work. But that also meant that some puppet structures need revisions because an old structure might not show all elements. Any clues to that possibility would be mentioned in the Dave's Video (part 1) on the final release. Hope that this could be it. ... View more

On my end, I don't use live audio (just like you, if I understood) and after lip sync calculation I can scrub through and play the scenes with audio, listen, and make adjustments/changes to the visemes. Since my scenes are so long, I have to zoom in to actually see them, but all is working as before. There is a noticable improvement in the final release for adjusting and viewing keyboard triggers of the recordings, but I guess this is not where the problem lies for you. So, I'm not sure where your problem comes from. I'm sure someone from Adobe will come to the rescue. It sometimes takes a day or more - maybe because there is a limited crew for CH - but I've always gotten a helpful answer here (mostly from Dave himself). In the meantime, just in case you have not tried already, you could work though some steps to localize the problem: - download a free sample puppet and see if this works with the audio in a fresh scene. - try a different audio file with your puppet and see if a corrupt audio file is the culprit. If any of the above works, then at least it can be ruled out that there is a faulty installation. If not, then I hope the guys from Adobe can figure it out. Good luck man! ... View more

Hi, I'm not staff or anything, but I'm currently switching back and forth between the latest versions of CH and AE then finalizing in PR without any issues (other than having to split scenes because I manage to run out of 64gig of RAM with 3 x 4k puppets in 30min takes). Since you have worked with CH for a long time, I'm sure you know the following, but just reading your questions, this would seem the answer: 1) lip synching to a file in CH is achieved by selecting a puppet, muting all but its proper voice track and selecting: Timeline > compute lip synch from scene audio. I do this with my puppets (2 in 1 scene) and have no issues. 2) To get CH stuff into AE you basically have 2 options: dynamic linking, which is achieved by e.g. dragging the scene from CH to AE. Works for me. The other option is to use the export dialogue under the File menu and render it out before importing it as a normal video. Works for me too, but I don't use it because 6 hours of rendering for a revised version just to increase the playback speed in AE is not worth it for me. If this does not help, can you elaborate on your problems? For me the only thing that has changed with the final release is how triggers work (used the "convert" feature without problem), and the fact that CH is no longer bundled with AE (I used to own only AE CC and CS6 for the rest of the suite before CH became its own stand alone software). But the workflow has not changed. ... View more

Thanks Dan. Happy hunting! ... View more

Hi Dan, If I had faster Internet I could share project files etc, but as it is, I'm literally sitting on a mountain (well, the hut is on a mountain. I'm sitting on a chair, in that hut) and data packages are brought by eagles or something. 😛 If you want, I can attach a screenshot of the task manager (I would need to "destabelize" my system first), but the screenshot might not indicate a problem. The instances of Character Animator that run as part of dynamic linking in the background seem normal. There is one instance for each CH scene used in the AE project. That makes sense. In those two scenes in CH I have a total 3 puppets (4k puppets, between 150 and 180 mb each with cycle layers and shabang - file size tweaked to be as small as I can get them). 1 puppet hat its own scene. The other 2 share one scene. I bring those two scenes into a 1080p AE project where a total of 5 camera angles provide medium shots of each scene and a close up of each character. All those angles make for a dialoge setup, so there are frequent cuts between the views. I set up all the other elements with dummies and color bgs instead of video footage (just dialogue audio) because editing that way is naturally much faster and means, I only need to replace the dummies and bgs before the render. This is what my timeline looks like: To make things fun for my system my scenes have real life 1080p footage in the background, which due to the camera setup has some nice blurry action going on. Blury-ness both affects the video and CH scenes slightly due to the nature of cameras in AE.  That certainly explains why AE swallows up some processing power and Ram. But the processor has never used full power I think and memory usage on the AE part is not critical. The length of the episodes can be as long as 40 minutes. When working on the first few (time line) minutes of the project in AE, scrubbing works and previews happen. But the more I advance in the timeline, the more RAM gets used by the 2 instances of character animator (if character animator happened to be simultaniously open as a program, that 3rd instance is idle at some low RAM usage). As I understand, this happens, because through dynamic linking all the info up to that particular point in the AE timeline needs to be stored in RAM. Early in the timeline = less RAM; later in the timeline = more RAM. When I had 32 gig of RAM I actually crashed the machine a few times. After the upgrade I barely managed to get to 27 minutes. It reaches 95-98% RAM much earlier and with a few prayers it survives and bit by bit renders and frees up things if there is no sudden demand by the OS that could lead to a max out I guess. That is why I believe that if RAM was managed through the global preferences, the system might remain stable and get through the render. Currently I leave 80% of RAM to adobe products (which is plenty on a 64gig system). I guess I could really curb AE and force it to use the flash drive, so even more of the RAM is free for CH, but I suppose it would just give be a few more render minutes. As it is, I think the two instances of CH already would both hog as much as 45 gig. So if RAM in Character animator will not be managed through the global adobe CC preferences even in the new release, then splitting the episodes is the only way to go for me. It is painful because it adds another render step (and I have several language versions coming up) but if this is the only way, it is the only way. Johannes ... View more

Thanks Dave for checking with the team. It is not the answer I was hoping for, but the answer does help me in that I now know I have to work around the issue now rather than wait. More in response to Dan, below ... View more