Hello John33710950cjom   Hope you are doing well and thanks for reaching out. Please collect the Crash/freeze logs https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html and share them via any cloud storage. Just upload the log file to the cloud and generate the link and share that link with us for further investigation.   Thanks, Gaurav Sharma ... View more

Ok thanks for sharing OS details. We have tried at our end but issue is not reproducible. If possible, please share video of your workflow. That will be helpful to us in further debugging.     ... View more

Hello Kevin,   Can you please share the OS version ??   Thanks, Gaurav Sharma ... View more

Hi All   This issue is fixed with the new release 22.2.20212, now available. Please update the application from the help menu > check for updates and reboot the computer once. For more information about the new release please go through the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html   Thanks, Gaurav Sharma ... View more

Hello,   Thanks for sharing the video representing the worklow and also the other details.   As you mentioned that issue is reproducible with all files, if possible please share any sample file with us.   -Gaurav ... View more

Hello,   Thanks for contacting us. Can you please share more details to investigate further ?   - Current Acrobat version - OS version - Video showing your issue. - Is issue reproducible only with this particular PDF ?   Waiting for your inputs.   Thanks, Gaurav   ... View more

Hello,   Thanks for reporting the issue. We have forwarded to engineering team to investigate it further.   Will update you whenever the patch with fix is available. Sorry for the incovenience caused.   Thanks, Gaurav ... View more

Hello,   Thanks for reporting the issue. We have forwarded to engineering team to investigate it further.   Will update you whenever the patch with fix is available. Sorry for the incovenience caused.   Thanks, Gaurav ... View more

Hello,   Thanks for reporting the issue. We have forwarded to engineering team to investigate it further.   Will update you whenever the patch with fix is available. Sorry for the incovenience caused.   Thanks, Gaurav ... View more

Hello,   Thanks for contacting us and sharing the issue video. Unfortunately, we are unable to reproduce this issue at our end.   Can you please share few details to investigate this issue further ?? - OS detail - Acrobat version - Is issue reproducible with particular or for all images ?   Thanks, Gaurav     ... View more

Hello Karen,   Thanks for contacting us.   In order to investigate further, Please share below details :-   - Are you on latest Acrobat version(21.11.20039 ) ? - Whether you are facing this issue recently from 11th Jan (with the new Acrobat update) ? - OS details ?   Thanks, Gaurav ... View more

Hello,   Thanks for your time and patience. The fix is available with the latest update of Acrobat & Reader DC Continuous track: Adobe Acrobat and Reader - 21.007.2009x Optional update.   Please install the latest patch, and let us know if you experience any issues. See this article for detailed information about this release, bug fixes and how to update the app: https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-21-007-2009x-optional-up... Regards, Gaurav Sharma ... View more

Hello,   Thanks for your time and patience. The fix is available with the latest update of Acrobat & Reader DC Continuous track: Adobe Acrobat and Reader - 21.007.2009x Optional update.   Please install the latest patch, and let us know if you experience any issues. See this article for detailed information about this release, bug fixes and how to update the app: https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-21-007-2009x-optional-up... Regards, Gaurav Sharma ... View more

Hello,   We are able to reproduce the issue on Windows platform. Issue has been forwarded to the engineering team for fixing in upcoming releases.   Sorry for the incovenience caused.   Workaround:- - Select single BBox/image by clicking on BBox boundaries or clicking on image. - Select multiple BBox by clicking on BBox boundaries using Ctrl key.   Thanks, Gaurav Sharma ... View more

Hello,   We are able to reproduce the issue on Windows platform. Issue has been forwarded to the engineering team for fixing in upcoming releases.   Sorry for the incovenience caused.   Workaround:- - Select single BBox/image by clicking on BBox boundaries or clicking on image. - Select multiple BBox by clicking on BBox boundaries using Ctrl key.   Thanks, Gaurav Sharma ... View more

Hello,   We are able to reproduce the issue on Windows platform. Issue has been forwarded to the engineering team for fixing in upcoming releases.   Sorry for the incovenience caused.   Workaround:- - Select single BBox/image by clicking on BBox boundaries or clicking on image. - Select multiple BBox by clicking on BBox boundaries using Ctrl key.   Thanks, Gaurav Sharma ... View more

Hello,   We are able to reproduce the issue on Windows platform Issue has been forwarded to the engineering team for fixing in upcoming releases.   Sorry for the incovenience caused.   Workaround:- - Select single BBox/image by clicking on BBox boundaries or clicking on image. - Select multiple BBox by clicking on BBox boundaries using Ctrl key.   Thanks, Gaurav Sharma   ... View more

Hello,   Thanks for contacting us.   Can you please share further details ?   - Are you using Organize Pages App or Left hand thumnail pane ? If possible can you please share a video of your steps or explain a bit more about the exact steps you are trying ?   - Please share OS details.   - Is it happening with you for all files ?   Thanks, Gaurav Sharma ... View more

Hello,   Thanks for your time and for your cooperation on this. Hope you are doing well. The fix is available now with the latest update of Acrobat and Reader DC. Please install the latest update from the following link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone Download the setup, run it, reboot the machine (if possible) and check the app functionality. To know more about the latest update, you can refer to this article: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone Let us know if you still experience any issues.   Regards, Gaurav Sharma ... View more

Hello,   Thanks for reporting the issue.   Issue is reproducible at our end. Has forwarded it to our engineering team. Sorry for the inconvenience.   For now as a workaround, please use "Copy With Formatting" option available on right click context menu (right beneath "Copy" option).    -Gaurav ... View more

Hello,   Thanks for reporting the issue.   Issue is reproducible at our end. Has forwarded it to our engineering team. Sorry for the inconvenience.   Acrobat DC users -> For  now as a workaround, please use "Copy With Formatting" option available on right click context menu (right beneath "Copy" option).    -Gaurav ... View more

Hello,   Thanks for reporting the issue.   Issue is reproducible at our end. Has forwarded it to our engineering team. Sorry for the inconvenience.   -Gaurav ... View more